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	<title>The American Repossessor</title>
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		<title>Smart Driving Could Save $100 a Month at the Pump</title>
		<link>http://theamericanrepossessor.com/2012/05/smart-driving-could-save-100-a-month-at-the-pump/</link>
		<comments>http://theamericanrepossessor.com/2012/05/smart-driving-could-save-100-a-month-at-the-pump/#comments</comments>
		<pubDate>Thu, 17 May 2012 02:06:21 +0000</pubDate>
		<dc:creator>Susan Marston</dc:creator>
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		<description><![CDATA[OnStar data shows mileage of drivers in identical cars can vary by 75 percent
2012-05-16
 DETROIT – With the official start of the summer driving  season fast approaching, Chevrolet is reminding consumers of some easy  ways to maintain their vehicles and drive smarter to help improve fuel  economy and save money at the [...]


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</ol>]]></description>
			<content:encoded><![CDATA[<h3>OnStar data shows mileage of drivers in identical cars can vary by 75 percent</h3>
<p>2012-05-16</p>
<p><strong> DETROIT</strong> – With the official start of the summer driving  season fast approaching, Chevrolet is reminding consumers of some easy  ways to maintain their vehicles and drive smarter to help improve fuel  economy and save money at the pump.</p>
<p>To demonstrate 10 common mistakes drivers make that hurt their fuel  economy, General Motors fuel economy engineers Ann Wenzlick and Beth  Nunning drove identical <a href="http://media.gm.com/media/us/en/chevrolet/vehicles/cruze/2012.html?id=1337177767160" target="_blank">Chevrolet Cruze</a> LTs with an EPA estimated at 24 mpg city and 36 mpg highway, on a  typical workday commute. For the route, they drove both cars for 20  minutes, including city and highway driving as well as stopping for  coffee.</p>
<p>The results show that sweating the small stuff could save drivers as  much as $100 a month in fuel costs. Wenzlick averaged 37 miles per  gallon using efficient driving habits in a properly maintained Cruze.  Driving inefficiently and ignoring common maintenance, Nunning managed  only 21 miles per gallon. The difference means Nunning would get 250  fewer miles per tank of gas, while Wenzlick would save $100 a month – or  $1,200 a year – assuming 15,000 miles and $4 a gallon for gas:</p>
<table border="1" cellspacing="0" cellpadding="2" width="488" align="center">
<tbody>
<tr>
<td valign="top">Ann Wenzlick drive</td>
<td valign="top">37 mpg</td>
<td valign="top">575 mi per tank</td>
<td valign="top">$1,621 per year</td>
</tr>
<tr>
<td valign="top">Beth Nunning drive</td>
<td valign="top">21 mpg</td>
<td valign="top">325 mi per tank</td>
<td valign="top">$2,857 per year</td>
</tr>
<tr>
<td valign="top"><strong> Savings </strong></td>
<td valign="top"><strong> 40 percent </strong></td>
<td valign="top"><strong> 250 mi per tank </strong></td>
<td valign="top"><strong> $1,236 per year</strong></td>
</tr>
</tbody>
</table>
<p>“Ann and Beth’s results support data from OnStar that shows the fuel  economy of drivers in identical cars can vary by 75 percent,” said Roger  Clark, manager of the GM Energy Center. “With a well-maintained car,  the best drivers get up to 25 percent more miles per gallon than  average. When you combine a poorly maintained car with inefficient  driving habits, the fuel economy of the worst drivers can be 50 percent  below average.</p>
<p>“The fuel economy of every vehicle is greatly affected by how you  drive, and how you care for your vehicle,” Clark said. “Often,  relatively small changes to your driving habits and vehicle maintenance  can make the difference between being on the bottom, or the top, of the  fuel-economy scale.”</p>
<p><strong>Five Driving Tips to Save at the Pump</strong></p>
<p>Here are five things Ann Wenzlick did to drive more efficiently in her Cruze:</p>
<ol>
<li><strong>Get out of the drive-through lane. </strong><br />
“While Beth waited in the drive-thru with her car running, I shut off  the engine and went inside for my morning coffee. Idling for 15 minutes  burns through an average of a quarter of a gallon – adding another $1 to  the cost of your latte.”</li>
<li><strong> Take it easy </strong><br />
“In the city, I accelerated smoothly while Beth demonstrated one of the  most common mistakes we see on the road: Jumping on the gas at every  light, only to hit the brakes as she caught up with the traffic ahead.  Such aggressive driving isn’t going to get you home any faster, while  driving smoothly can improve your mileage by 20 percent.”</li>
<li><strong> Driving 70, not 80. </strong><br />
“On the highway, I drove 70, compared to Beth’s 80. Again, a 10-mph  difference likely won’t add much time to your daily commute, but it will  save you up to four miles per gallon on the highway.”</li>
<li><strong> Use cruise control</strong><br />
“I tried to maintain a constant speed during our drive, while Beth’s  fluctuated with traffic. Try using cruise control when possible, and  maintaining a constant speed over time, which is much more efficient  than speeding up and slowing down over and over again.”</li>
<li><strong> Roll up the windows </strong><br />
“One of the most common questions we get is ‘Is it better to drive with  the A/C on, or off?’ At slower speeds, turning off the air conditioning  can save you a little, but I always roll up the windows on the highway.  Beth was driving with her windows down, and the increased air pressure  acted like a parachute trying to slow her down – consuming much more  energy than air conditioning ever will.”</li>
</ol>
<p><strong>Five Vehicle Mistakes That Hurt MPG:</strong></p>
<p>Here are things that contributed to Beth Nunning’s poor fuel economy:</p>
<ol>
<li><strong>Low tire pressure </strong><br />
“All four tires on my car were five pounds under their recommended air  pressure. That’s not enough to change how the Cruze drives, but it does  make the engine work much harder to turn the wheels. Check your tires at  least once a month, as a tire that is 10 pounds under pressure can cut  your <a href="http://www.chevrolet.com/experience/fuel-efficiency">fuel efficiency</a> by more than 3 percent.”</li>
<li><strong> Using roof ornaments </strong><br />
“To show support for my Detroit Tigers, I put up window flags on my  Cruze for every home game. But, when the boys hit the road, the flags  will come down. At highway speeds, up to a third of your fuel is used to  overcome wind resistance, so even small changes to your vehicle’s  aerodynamics will have a big impact in fuel economy.”</li>
<li><strong> Carrying extra junk in the trunk </strong><br />
“I had six bags of water-softener salt in the trunk I bought on sale at  the hardware store. But, according to EPA estimates, every 100 pounds of  weight can reduce fuel economy by 2 percent. While I saved at the  checkout, that 240 pounds of salt added almost 5 percent to my fuel  costs for the trip.”</li>
<li><strong> Ignoring the “check engine” light </strong><br />
“I called OnStar to run a remote diagnostics check on my Cruze, because  the check engine light was on. Turns out the light was on because the  gas cap was loose. But more serious engine problems can cut your fuel  economy by up to 40 percent.”</li>
<li><strong> Not bundling errands </strong><br />
“An engine at operating temperature is up to 50 percent more efficient  than a cold engine. So, when possible, it’s much better to run five  errands in an afternoon, than running one errand every day of the week.</li>
</ol>
<p><strong>Regular Vehicle Maintenance Tips That Can Save Money in the Long-run:</strong></p>
<ol>
<li><strong>Make your tires last </strong><br />
Properly inflated tires will improve your fuel economy, and they will  last longer. Also rotate tires at manufacturer-recommended intervals.</li>
<li><strong>Use the recommended grade of motor oil </strong><br />
Motor oil that says “Energy Conserving” on the performance symbol of the  American Petroleum Institute contains friction-reducing additives that  can improve fuel economy.</li>
<li><strong>Check your owner&#8217;s manual for the most effective octane level for your car. </strong><br />
For most cars, the recommended gasoline is regular octane. In most  cases, using a higher-than-recommended octane gas offers no benefit –  and costs more.</li>
<li><strong>Batteries can make or break you </strong><br />
Check battery life, replace or charge your current battery and make sure  battery cables are free of corrosion. Many breakdowns occur because  batteries aren&#8217;t delivering full cranking power.</li>
<li><strong>Get regular engine tune-ups and car maintenance checks.</strong><br />
According to the EPA, tune-ups improve performance as well as gas  mileage. Check your owner’s manual for recommended maintenance schedules  and follow them. This will avoid fuel economy problems due to worn  spark plugs, dragging brakes, low transmission fluid, or the  transmission failing to go into high gear.</li>
<li>Be skeptical about any gizmo that promises to improve your gas  mileage. The EPA has tested supposed gas-saving devices – including  “mixture enhancers” and fuel line magnets – and found that very few  provided any fuel economy benefits. The devices that did work provided  only a slight improvement in gas mileage. In fact, some products may  damage your car’s engine or cause a substantial increase in exhaust  emissions. For a full list of tested products, visit <a href="http://www.epa.gov/otaq/consumer/reports.htm" target="_blank">www.epa.gov/otaq/consumer/reports.htm</a>.</li>
</ol>
<p>Founded in 1911 in Detroit, <strong>Chevrolet </strong>is now one of the  world&#8217;s largest car brands, doing business in more than 140 countries  and selling more than 4million cars and trucks a year. Chevrolet  provides customers with fuel-efficient vehicles that feature spirited  performance, expressive design, and high quality. More information on  Chevrolet models can be found at <a href="http://www.chevrolet.com" target="_blank">www.chevrolet.com</a>.</p>


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<li><a href='http://theamericanrepossessor.com/2012/04/cost-of-owning-and-operating-vehicle-in-u-s-increased-1-9-percent-according-to-aaas-2012-your-driving-costs-study/' rel='bookmark' title='Permanent Link: Cost of Owning and Operating Vehicle in U.S. Increased 1.9 Percent According to AAA&#8217;s 2012 &#8216;Your Driving Costs&#8217; Study'>Cost of Owning and Operating Vehicle in U.S. Increased 1.9 Percent According to AAA&#8217;s 2012 &#8216;Your Driving Costs&#8217; Study</a></li>
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</ol></p>]]></content:encoded>
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		<title>Mercedes-Benz Financial Services maintains position as an innovator in mobile technology</title>
		<link>http://theamericanrepossessor.com/2012/05/mercedes-benz-financial-services-maintains-position-as-an-innovator-in-mobile-technology/</link>
		<comments>http://theamericanrepossessor.com/2012/05/mercedes-benz-financial-services-maintains-position-as-an-innovator-in-mobile-technology/#comments</comments>
		<pubDate>Thu, 17 May 2012 02:00:02 +0000</pubDate>
		<dc:creator>Susan Marston</dc:creator>
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		<description><![CDATA[Customers adapt quickly to convenient account management

WASHINGTON, May  16, 2012 /PRNewswire/  &#8211; Since establishing itself as an innovator in mobile technology with  the introduction of an app for the Apple iPhone® in October 2009,  Mercedes-Benz Financial Services (MBFS) is seeing steady growth in the  number of customers using mobile channels for account [...]


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</ol>]]></description>
			<content:encoded><![CDATA[<h2>Customers adapt quickly to convenient account management</h2>
<div>
<p>WASHINGTON, May  16, 2012 /PRNewswire/  &#8211; Since establishing itself as an innovator in mobile technology with  the introduction of an app for the Apple iPhone® in October 2009,  Mercedes-Benz Financial Services (MBFS) is seeing steady growth in the  number of customers using mobile channels for account management.</p>
<p>Today, nearly 10 percent of the payments MBFS receives through its  online payment system are submitted via mobile channels.  In the first  quarter 2012, the company received $14.1 million, more than double last year&#8217;s $6.5 million.   MBFS sees considerably higher customer satisfaction index (CSI)  scores, approximately 6-7 points, for customers using mobile account  management options.</p>
<p>&#8220;We quickly recognized that mobile devices were a preferred channel  for our customer base, and we&#8217;ve tailored our account management  offerings around these platforms,&#8221; Matt Wiethoff,  Manager, Business to Consumer Marketing for Mercedes-Benz Financial  Services, told members of the Washington Automotive Press Association  today at its monthly meeting at the National Press Club in Washington, D.C.</p>
<p>The iPhone app launch in 2009 was followed in early 2010 with the  launch of a mobile version of mbfs.com, accessible from all smart phone  devices and capable of accepting monthly payments on MBFS loans and  leases. In 2011, MBFS further enhanced the app for iPad® compatibility.</p>
<p>At the close of 2011, the first full year both mobile payment channels were available, the company collected $38 million in payments.  MBFS expects to process over $68  million  in mobile payments in 2012, eclipsing the total funds  collected through mobile channels for the nearly three-year history of  its mobile program.</p>
<p>MBFS saw a growth rate of 127 percent in the mobile payment channel  in 2011, and continues to evaluate new technologies with the goal of  providing account information anytime, anywhere.  With over 40% of the  total retail portfolio of 530,000 accounts using online, self-service  methods, MBFS recognizes the value of emerging technologies in servicing  its consumers.</p>
<p>Wiethoff recapped Mercedes-Benz Financial Services&#8217; recent initiative  to update the app for the iPhone and iPad, adding a sales lead channel  for its dealers.  Continued expansion of mobile offerings could lead to  additional platforms, with new and emerging technologies always being  evaluated.</p>
<p>iPad, iPhone, and iPod touch are trademarks of Apple Inc., registered in the U.S. and other countries.  App Store is a service mark of Apple Inc.</p>
<p><strong>Mercedes-Benz Financial Services B2C Mobile Strategy Chronology</strong></p>
<ul type="disc">
<li>MBFS launches iPhone app for customers to manage accounts, October 2009</li>
<li>MBFS launches smartphone capability to manage accounts, February 2010</li>
<li>MBFS has received approximately $68 million as of Q1 2012 in retail lease/loan payments from iPhones and smartphones via a payment channel established October 2009.</li>
</ul>
<p><strong> <span style="text-decoration: underline">About Mercedes-Benz Financial Services USA LLC</span> </strong></p>
<p>Mercedes-Benz Financial Services USA LLC, headquartered in Farmington Hills, Mich., with Business Center Operations in Fort Worth, Texas,  provides brand-specific financial services and products for  Mercedes-Benz automotive dealers and their retail customers. It also  provides financial support to smart USA dealers and customers.</p>
<p>In the U.S. trucking industry, it conducts business as Daimler Truck  Financial and finances Daimler Trucks North America commercial vehicles  branded Freightliner, Western Star and Thomas-Built Buses. Mercedes-Benz  Financial Services USA LLC serves as the headquarters for operations in the United States, Canada, Mexico, Argentina and Brazil, and has approximately 1,500 employees. It is a company of the Daimler Financial Services Group, headquartered in Berlin, Germany,  which does business in 39 countries with an employee base of  approximately 6,700. Daimler Financial Services is one of the leading  financial services organizations worldwide.  For more information, go  to: <a href="http://www.mbfs.com/corp" target="_blank">www.mbfs.com/corp</a> <span style="text-decoration: underline"> </span>or <span style="text-decoration: underline">facebook.com/mbfsamericas. </span></p>
<p>SOURCE  Mercedes-Benz Financial Services USA LLC</p>
</div>
<p><img src="http://rt.prnewswire.com/rt.gif?NewsItemId=DE08005&amp;Transmission_Id=201205161320PR_NEWS_USPR_____DE08005&amp;DateId=20120516" alt="" /></p>
<p>CONTACT: Jack Ferry, Mercedes-Benz Financial Services, +1-248-761-3233, john.r.ferry@daimler.com</p>


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</ol></p>]]></content:encoded>
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		<title>AutoTrader.com Mobile App Downloads Surpass One Million</title>
		<link>http://theamericanrepossessor.com/2012/05/autotrader-com-mobile-app-downloads-surpass-one-million/</link>
		<comments>http://theamericanrepossessor.com/2012/05/autotrader-com-mobile-app-downloads-surpass-one-million/#comments</comments>
		<pubDate>Thu, 17 May 2012 01:57:49 +0000</pubDate>
		<dc:creator>Susan Marston</dc:creator>
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		<description><![CDATA[In less than one year, the combined number of downloads for AutoTrader.com&#8217;s iPhone and Android apps surpassed key milestone.

ATLANTA, May 16, 2012  /PRNewswire/ &#8211; AutoTrader.com, the ultimate automotive marketplace,  surpassed a major milestone with its mobile apps for iPhone and Android  devices: one million downloads. Available for less than one year,  combined [...]


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</ol>]]></description>
			<content:encoded><![CDATA[<h2>In less than one year, the combined number of downloads for AutoTrader.com&#8217;s iPhone and Android apps surpassed key milestone.</h2>
<div>
<p>ATLANTA, May 16, 2012  /PRNewswire/ &#8211; AutoTrader.com, the ultimate automotive marketplace,  surpassed a major milestone with its mobile apps for iPhone and Android  devices: one million downloads. Available for less than one year,  combined original downloads of these apps (not including downloads of  app updates) hit the one-million mark on Monday, May 14, 2012. The iPhone app, launched in June 2011, accounts for 73 percent of the AutoTrader.com mobile app audience, while the Android app, which was launched in October 2011, accounts for the remaining 27 percent.</p>
<p>The AutoTrader.com mobile apps for iPhone and Android are designed to  create a powerful and personalized mobile car shopping experience. With  these apps, shoppers can find cars and dealers near them, utilize  location-based features and access everything they need to find the car  that their hearts and minds can agree on — right at their fingertips.</p>
<p>&#8220;With our mobile apps, our objective is to create a ubiquitous  experience for car shoppers on the go, and the rate of adoption and  usability trends of our apps is proof that users are finding them  valuable,&#8221; said Jose Ignacio Puente,  director of product strategy for mobile. &#8220;We pay close attention to user  feedback and improve our products to ensure that they are getting an  optimum AutoTrader.com mobile experience.&#8221;</p>
<p>The core functionality of the AutoTrader.com apps on both the iPhone  and Android platforms helps users search and save vehicles throughout  the car shopping process. However, the apps offer much more to achieve  that powerful and personalized experience. With either app, users can:</p>
<ul type="disc">
<li>Search for new, used and certified cars near them.</li>
<li>Scan the VIN barcode of a car to search for similar cars nearby, or save the car to search for later.</li>
<li>Contact a seller by phone or email directly from a vehicle listing.</li>
<li>Map local dealerships and view dealer services and amenities.</li>
<li>Use Keyword Search to find vehicles and specific dealer services and amenities near them.</li>
<li>Create a free My AutoTrader account to save favorite cars and searches.</li>
<li>Access saved cars and searches from any other mobile device or computer.</li>
<li>Revisit recent searches and vehicles viewed right from the Find Cars section.</li>
</ul>
<p>In particular, the ability to save searches and vehicles to a user&#8217;s  My AutoTrader account has proven to be a well adopted feature of the  mobile offerings. With a free My AutoTrader account, shoppers can save  searches as well as individual vehicles, which they can access quickly  and easily from any device with an Internet connection — via a computer,  the AutoTrader.com mobile site on any smart phone or the AutoTrader.com  iPhone or Android apps, creating a seamless experience between devices.   By saving information, users can quickly see a list of cars they&#8217;re  interested in or run the same search without having to re-enter their  criteria.</p>
<p>As more and more shoppers turn to their mobile devices,  AutoTrader.com has seen a continued increase in traffic through its  mobile properties, from the iPhone app, Android app and mobile site  (m.autotrader.com). Mobile car shopping activity spikes in the evenings  and on the weekends, when users are more likely to be away from their  primary computers. In addition to the My AutoTrader feature,  functionality such as the VIN Scanner and location-based features enable  shoppers to locate vehicles and dealers near them, further helping  smooth the transition from shopping on a desktop to shopping while  on-the-go.</p>
<p>Both apps can be downloaded for free. iPhone users can click <a href="http://itunes.apple.com/us/app/autotrader-com/id444552888?mt=8" target="_blank">here</a> to download the AutoTrader.com app from the App Store, and Android users can click <a href="https://market.android.com/details?id=com.autotrader.android" target="_blank">here</a> to download the app from Google Play.</p>
<p><strong>About AutoTrader.com<br />
</strong> Atlanta-based AutoTrader.com, created  in 1997, is the Internet&#8217;s ultimate automotive marketplace and consumer  information website. AutoTrader.com aggregates in a single location  millions of <a href="http://www.autotrader.com/research/newmodel/index.jsp?sort_type=ALL" target="_blank">new cars</a>, <a href="http://www.autotrader.com/research/used-cars/index.jsp?rdpage=SUBNAV" target="_blank">used cars</a> and <a href="http://www.autotrader.com/research/certified-cars/index.jsp?rdpage=SUBNAV" target="_blank">certified pre-owned cars</a> from thousands of auto dealers and private sellers and is a leading  online resource for auto dealers, individuals and manufacturers to  advertise and market their vehicles to in-market shoppers. The company  also provides a robust suite of software tools for dealers and  manufacturers to help them manage and market their vehicle inventory and  display advertising on the Internet. AutoTrader.com continues to grow  key business metrics, including revenue, profitability and site traffic.  Today, AutoTrader.com attracts millions of unique monthly visitors who  utilize the site to review descriptions, photos and videos of vehicles  for sale; research and compare vehicles; review pricing and specials;  and read auto-related content like buying and selling tips and editorial  coverage of major auto shows and automotive trends. AutoTrader.com  operates one other auto marketing brand, AutoTraderClassics.com.  AutoTrader.com also owns used vehicle management software company vAuto,  Kelley Blue Book (kbb.com), HomeNet  Automotive, a leading provider of online inventory management and  merchandising solutions for the automotive retail industry and  VinSolutions, a leading provider of end-to-end solution platforms for  dealers.  AutoTrader.com is a majority-owned subsidiary of Cox  Enterprises. Providence Equity Partners is a 25 percent owner of the  company and Kleiner Perkins Caufield &amp; Byers is also an investor. For more information, please visit <a href="http://www.autotrader.com/" target="_blank">www.autotrader.com</a>.</p>
<p>SOURCE  AutoTrader.com</p>
</div>
<p><img src="http://rt.prnewswire.com/rt.gif?NewsItemId=CL08623&amp;Transmission_Id=201205161240PR_NEWS_USPR_____CL08623&amp;DateId=20120516" alt="" /></p>
<p>CONTACT: Julie Shipp, +1-404-568-7914 (o) +1-404-558-7837 (m), julie.shipp@autotrader.com</p>
<p>Web Site: <a href="http://www.autotrader.com" target="_newbrowser">http://www.autotrader.com</a></p>


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		<title>The Automotive Resource Network Holdings Today Addressed Shareholders&#8217; Concerns Over Aggressive And Unusual Trading.</title>
		<link>http://theamericanrepossessor.com/2012/05/the-automotive-resource-network-holdings-today-addressed-shareholders-concerns-over-aggressive-and-unusual-trading/</link>
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		<pubDate>Thu, 17 May 2012 01:56:10 +0000</pubDate>
		<dc:creator>Susan Marston</dc:creator>
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		<description><![CDATA[
NEW YORK, May 16, 2012  /PRNewswire/ &#8211; The Automotive Resource Network Holdings (ARNH.PK)   today addressed present shareholders&#8217; concerns over the recent  aggressive and unexplained trading that has taken place. Over the past  week a large amount of shares has traded hands and, in our opinion, has  clearly been done in an [...]


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</ol>]]></description>
			<content:encoded><![CDATA[<div>
<p>NEW YORK, May 16, 2012  /PRNewswire/ &#8211; The Automotive Resource Network Holdings (ARNH.PK)   today addressed present shareholders&#8217; concerns over the recent  aggressive and unexplained trading that has taken place. Over the past  week a large amount of shares has traded hands and, in our opinion, has  clearly been done in an attempt to disrupt the stability of the stock  price and gain at the expense of the overall shareholders. ARNH  management is aware of 100% of all Free Trading shares available to be  sold into the market.  As part of the master plan to get the company on a  firm financial footing, ARNH was able to &#8220;erase&#8221; almost ALL of the  outstanding debt against the company by issuing the debt holders either a  block of restricted or free trading common shares of the company.   Kathy Roberton CEO said, &#8220;Over many months, plans and overall actions  were discussed and agreed upon, in a &#8216;gentlemanly fashion,&#8217; with Note  Holders of ARNH that were designed to protect long term both the company  and the shareholders.&#8221; Roberton went on to say, &#8220;Upon our detailed  investigation beginning last Thursday, we have verified the activity of  all issued shares except that of the shares issued to settle previous  management debt of Diversity Group International. Several requests have  been made to verify the detailed activity of this block of common  shares, yet parties have failed to respond. In the absence of any  communication, I can only conclude, in my opinion, that this indicates a  deliberate and intentional attempt to personally gain at the expense of  the shareholders and the company. I am appalled and angered by this  action, and our SEC attorney is looking into any possible wrongdoing.&#8221;</p>
<p>ARNH management is confident and excited with both the short term and  long term future goals of the company.  In conclusion, Roberton went on  to say, &#8220;We will be releasing a complete DRTV initiative plan and  launch dates shortly, and are diligently revamping websites and the  network marketing compensation plan to fall more in line with our  distributors&#8217; wants and needs. This will give us a rock-solid base and  revenues to sustain the growth of the company.&#8221;</p>
<p>About The Automotive Resource Network Holdings, Inc.: The Automotive  Resource Network Holdings, Inc. offers a unique month to month vehicle  service contract and roadside assistance products direct to consumers  through independent sales channels.</p>
<p>Cautionary Statement Regarding Forward-Looking Statements</p>
<p>Statements in this press release relating to The Automotive Resource  Network Holdings, Inc.&#8217;s future plans, expectations, beliefs, intentions  and prospects are &#8220;forward-looking statements&#8221; and are subject to  material risks and uncertainties. When used in this press release, the  words &#8220;will,&#8221; &#8220;future,&#8221; &#8220;expect,&#8221; &#8220;look forward to,&#8221; similar expressions  and any other statements that are not historical facts are intended to  identify those assertions as forward-looking statements. Any such  statement may be influenced by a variety of factors, many of which are  beyond the control of Diversity Group International, Inc. (the  &#8220;Company&#8221;) that could cause actual outcomes and results to be materially  different from those projected, described, expressed or implied in this  press release due to a number of risks and uncertainties. Accordingly,  no assurances can be given that any of the events anticipated by the  forward-looking statements will transpire or occur. All information set  forth in this press release is current as of May 16, 2012.</p>
<p>The Company undertakes no duty to update any statement in light of new information or future events unless required by law.</p>
<p>Contact:<br />
The Automotive Resource Network Holdings, Inc.<br />
<a href="mailto:info@thearn.com" target="_blank">info@thearn.com</a></p>
<p>SOURCE  The Automotive Resource Network Holdings, Inc.</p>
</div>


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		<title>Automotive Excellence Award Presented to General Motors Co.&#8217;s Chevrolet Volt Team at 11th Annual Great Designs in Steel Seminar</title>
		<link>http://theamericanrepossessor.com/2012/05/automotive-excellence-award-presented-to-general-motors-co-s-chevrolet-volt-team-at-11th-annual-great-designs-in-steel-seminar/</link>
		<comments>http://theamericanrepossessor.com/2012/05/automotive-excellence-award-presented-to-general-motors-co-s-chevrolet-volt-team-at-11th-annual-great-designs-in-steel-seminar/#comments</comments>
		<pubDate>Thu, 17 May 2012 01:54:31 +0000</pubDate>
		<dc:creator>Susan Marston</dc:creator>
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		<description><![CDATA[Automaker recognized for innovative use of advanced steel technologies in Chevrolet Volt body design

DETROIT, May 16, 2012  /PRNewswire/ &#8211; The Automotive Applications Council of the Steel Market  Development Institute today honored General Motors Co.&#8217;s (GM) Chevrolet  Volt design and engineering team with its annual Automotive Excellence  Award. The team was recognized during [...]


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</ol>]]></description>
			<content:encoded><![CDATA[<h2>Automaker recognized for innovative use of advanced steel technologies in Chevrolet Volt body design</h2>
<div>
<p>DETROIT, May 16, 2012  /PRNewswire/ &#8211; The Automotive Applications Council of the Steel Market  Development Institute today honored General Motors Co.&#8217;s (GM) Chevrolet  Volt design and engineering team with its annual Automotive Excellence  Award. The team was recognized during the <a href="http://www.autosteel.org/en/Great%20Designs%20in%20Steel.aspx" target="_blank">11th Annual Great Designs in Steel</a> (GDIS) seminar in Livonia, Mich.  for its efficient and effective use of advanced high-strength steel  (AHSS) in the development of the Volt&#8217;s upper- and lower-body  structures.</p>
<p>Steve McCallum, upper structure lead engineer, and Monte Taylor,  lower structure lead engineer, received the award on behalf of GM. They  presented the award-winning presentation titled &#8220;Chevrolet Volt  Body-In-White Design Solution Including Energy Storage Package  Considerations&#8221; at last year&#8217;s seminar.</p>
<p>According to the presentation, the Volt&#8217;s design implemented GM&#8217;s  latest strategies for steel selection and geometry. As a result, the  design incorporates an increased use of AHSS, maximizing the vehicle&#8217;s  safety and reliability, as well as reducing its overall mass. The upper  body structure experienced a significant mass reduction compared to  earlier designs, while still meeting tough safety standards. The team&#8217;s  lower body design provides a high-performance, mass-efficient foundation  for the overall vehicle. Delivering a significant mass reduction from  the baseline design, the structure and battery pack tray achieve or  exceed all performance requirements.</p>
<p>&#8220;The Volt&#8217;s design achieves segment-leading safety performance by using steel in more than 70 percent of its body structure,&#8221; Ron Krupitzer,  vice president, automotive market for SMDI, said. &#8220;As leading  automakers like GM continue to implement mass reduction technologies  using higher-strength steel grades, vehicles will continue to become  lighter and more fuel efficient, while maintaining key safety and  performance requirements. GM&#8217;s use of advanced steel technologies on the  ground-breaking Volt is an excellent example of how steel can transform  the future of the auto industry.&#8221;</p>
<p>The Automotive Excellence Award recognizes individuals or teams from  automakers, suppliers or the academic community who embrace innovation  and make significant contributions to the advancement of steel in the  automotive marketplace. Award winners are chosen from presentations  given at the previous year&#8217;s GDIS seminar. Candidates are rated in  several categories, including: implementation in production; overall  contribution to the advancement of steel; challenges and benefits  associated with cost, mass reduction and performance; replacement of  competitive materials; and structural performance and efficiency.</p>
<p>The Steel Market Development Institute (SMDI), a business unit of the  American Iron and Steel Institute, grows and maintains the use of steel  through strategies that promote cost-effective solutions in the  automotive, construction and container markets, as well as for new  growth opportunities in emerging steel markets. For more news or  information, visit <a href="http://www.autosteel.org/" target="_blank">www.autosteel.org</a>.</p>
<p>SMDI investors include:</p>
<ul type="disc">
<li>AK Steel Corporation</li>
<li>ArcelorMittal Dofasco</li>
<li>ArcelorMittal USA LLC</li>
<li>Nucor Corporation</li>
<li>Severstal North America Inc.</li>
<li>ThyssenKrupp Steel USA, LLC</li>
<li>United States Steel Corporation</li>
</ul>
<p>SOURCE  Steel Market Development Institute</p>
</div>
<p><img src="http://rt.prnewswire.com/rt.gif?NewsItemId=DE07705&amp;Transmission_Id=201205160924PR_NEWS_USPR_____DE07705&amp;DateId=20120516" alt="" /> Editor&#8217;s note: For an electronic image of the award presentation, contact Deanna Lorincz (dlorincz@steel.org) at (248) 945-4763.</p>
<p>CONTACT: Deanna Lorincz, +1-248-945-4763, dlorincz@steel.org</p>
<p>Web Site: <a href="http://www.autosteel.org" target="_newbrowser">http://www.autosteel.org</a></p>
<p><img src="http://media.prnewswire.com/en/images/spacer.gif" border="0" alt="" width="10" height="12" /></p>


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		<title>Great Deals Await Consumers On New Vehicles Headed For 2013 Redesign</title>
		<link>http://theamericanrepossessor.com/2012/05/great-deals-await-consumers-on-new-vehicles-headed-for-2013-redesign/</link>
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		<pubDate>Thu, 17 May 2012 01:51:18 +0000</pubDate>
		<dc:creator>Susan Marston</dc:creator>
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		<description><![CDATA[Ten Value Buys for Bargain New-Car Shoppers for May 2012

IRVINE, Calif., May 16, 2012 /PRNewswire/ &#8212; According to Kelley Blue Book www.kbb.com, the leading provider of new car and used car information, auto sales are rebounding in the United States  due to the plethora of redesigns and new introductions during the last  few [...]


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			<content:encoded><![CDATA[<h2>Ten Value Buys for Bargain New-Car Shoppers for May 2012</h2>
<div>
<p>IRVINE, Calif., May 16, 2012 /PRNewswire/ &#8212; According to Kelley Blue Book <a href="http://www.kbb.com/" target="_blank">www.kbb.com</a>, the leading provider of <a href="http://www.kbb.com/new-cars/" target="_blank">new car</a> and <a href="http://www.kbb.com/used-cars/" target="_blank">used car</a> information, auto sales are rebounding in the United States  due to the plethora of redesigns and new introductions during the last  few years.  Shoppers in the market for a new-car bargain who have little  care for owning the most up-to-date body style on the road can find  great deals on models headed for a redesign this fall.</p>
<p>(Logo: <a href="http://photos.prnewswire.com/prnh/20111102/AQ99077LOGO" target="_blank">http://photos.prnewswire.com/prnh/20111102/AQ99077LOGO</a>)</p>
<p>New-car shoppers have an abundance of competitive offerings available  in nearly every segment.  Strong sales of popular models including the <a href="http://www.kbb.com/toyota/camry/" target="_blank">Toyota Camry</a>, <a href="http://www.kbb.com/hyundai/sonata/" target="_blank">Hyundai Sonata</a>, <a href="http://www.kbb.com/chevrolet/cruze/" target="_blank">Chevrolet Cruze</a>, <a href="http://www.kbb.com/ford/focus/" target="_blank">Ford Focus</a> and <a href="http://www.kbb.com/honda/cr-v/" target="_blank">Honda CR-V</a> all are the result of strong redesigns in the last few years.  However,  with the most in-demand vehicles, consumers can expect to pay close to  the manufacturer&#8217;s suggested retail price with little or no cash rebate  available.</p>
<p>&#8220;Not all consumers are alike and many new-car shoppers are simply looking for the best deal available,&#8221; said Alec Gutierrez, senior market analyst of automotive insights for Kelley Blue Book.   &#8221;Vehicles typically are redesigned on a five-year cycle.  Being aware  of which models will soon be redesigned is a good way to get a new car  and still keep some of your money in the bank.&#8221;</p>
<p>Today, the most enticing offers are available on vehicles expected to  be redesigned either this year or next.  Kelley Blue Book analysts  found three discounted <a href="http://www.kbb.com/new-cars/best-resale-value-awards/best-resale-compact-car/" target="_blank">new compact cars</a>, <a href="http://www.kbb.com/new-cars/crossover/" target="_blank">compact crossovers</a> and <a href="http://www.kbb.com/new-cars/best-resale-value-awards/best-resale-mid-size-car/" target="_blank">mid-size cars</a> heading for a redesign and offering big discounts.  The <a href="http://www.kbb.com/ford/fusion/" target="_blank">Ford Fusion</a>, <a href="http://www.kbb.com/nissan/altima/" target="_blank">Nissan Altima</a> and <a href="http://www.kbb.com/chevrolet/malibu/" target="_blank">Chevrolet Malibu</a> are available with more than $4,000 in savings after rebates.  The <a href="http://www.kbb.com/nissan/sentra/" target="_blank">Nissan Sentra</a> and <a href="http://www.kbb.com/toyota/corolla/" target="_blank">Toyota Corolla</a> also are expected to be redesigned sometime in the next year, and currently are available at more than $2,000 off the sticker price.</p>
<p>The <a href="http://www.kbb.com/nissan/rogue/" target="_blank">Nissan Rogue</a>, <a href="http://www.kbb.com/suzuki/grand-vitara/" target="_blank">Suzuki Grand Vitara</a> and <a href="http://www.kbb.com/mitsubishi/outlander/" target="_blank">Mitsubishi Outlander</a> aren&#8217;t expected to be redesigned anytime soon; however, they have lagged the Honda CR-V and <a href="http://www.kbb.com/chevrolet/equinox/" target="_blank">Chevrolet Equinox</a> in monthly sales volume and currently offer sizeable incentives to try and regain segment share.</p>
<p>In the sport utility segment, the <a href="http://www.kbb.com/nissan/xterra/" target="_blank">Nissan Xterra</a> is one of the few remaining truck-based SUVs available today.  The  Xterra also will receive a full redesign in the coming months, so Nissan  is working hard to sell as many 2012 model-year vehicles as possible  prior to the redesigned-model launch.  At more than $5,000 below the sticker price, this is a deal that bargain hunters shouldn&#8217;t pass up.</p>
<p>Below are samples of the great deals available to consumers with applicable incentives and Kelley Blue Book&#8217;s Fair Purchase Price, which represents what a consumer can expect to pay.</p>
<div>
<table border="0" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td colspan="5"><strong>Great Deals Await Consumers on New Vehicles Headed for 2013 Redesign</strong></td>
<td></td>
<td></td>
<td></td>
<td></td>
</tr>
<tr>
<td><strong>Segment</strong></td>
<td><strong>Make</strong></td>
<td><strong>Model</strong></td>
<td><strong>Trim</strong></td>
<td><strong>MSRP</strong></td>
<td><strong>FPP</strong></td>
<td><strong>Rebate</strong></td>
<td><strong>Savings</strong></td>
<td><strong>Final Price</strong></td>
</tr>
<tr>
<td rowspan="3"><strong>Compact Car</strong></td>
<td><strong>Nissan</strong></td>
<td>Sentra</td>
<td><strong>Sedan 4D</strong></td>
<td>$17,030</td>
<td>$15,828</td>
<td>$1,500</td>
<td>-$2,702</td>
<td>$14,328</td>
</tr>
<tr>
<td><strong>Toyota</strong></td>
<td>Corolla</td>
<td><strong>LE Sedan 4D</strong></td>
<td>$18,670</td>
<td>$17,092</td>
<td>$500</td>
<td>-$2,078</td>
<td>$16,592</td>
</tr>
<tr>
<td><strong>Suzuki</strong></td>
<td>SX4</td>
<td><strong>Sedan 4D</strong></td>
<td>$14,614</td>
<td>$13,654</td>
<td>$1,000</td>
<td>-$1,960</td>
<td>$12,654</td>
</tr>
<tr>
<td rowspan="3"><strong>Compact Crossover</strong></td>
<td><strong>Suzuki</strong></td>
<td>Grand Vitara</td>
<td><strong>Sport Utility 4D</strong></td>
<td>$20,464</td>
<td>$18,765</td>
<td>$1,500</td>
<td>-$3,199</td>
<td>$17,265</td>
</tr>
<tr>
<td><strong>Nissan</strong></td>
<td>Rogue</td>
<td><strong>S Sport Utility 4D</strong></td>
<td>$24,195</td>
<td>$22,707</td>
<td>$1,500</td>
<td>-$2,988</td>
<td>$21,207</td>
</tr>
<tr>
<td><strong>Mitsubishi</strong></td>
<td>Outlander Sport</td>
<td><strong>ES Sport Utility 4D</strong></td>
<td>$20,605</td>
<td>$19,295</td>
<td>$500</td>
<td>-$1,810</td>
<td>$18,795</td>
</tr>
<tr>
<td rowspan="3"><strong>Mid-Size Car</strong></td>
<td><strong>Ford</strong></td>
<td>Fusion</td>
<td><strong>SE Sedan 4D</strong></td>
<td>$23,770</td>
<td>$22,308</td>
<td>$3,000</td>
<td>-$4,462</td>
<td>$19,308</td>
</tr>
<tr>
<td><strong>Nissan</strong></td>
<td>Altima</td>
<td><strong>2.5 S Sedan 4D</strong></td>
<td>$23,490</td>
<td>$21,620</td>
<td>$2,500</td>
<td>-$4,370</td>
<td>$19,120</td>
</tr>
<tr>
<td><strong>Chevrolet</strong></td>
<td>Malibu</td>
<td><strong>LT Sedan 4D</strong></td>
<td>$24,230</td>
<td>$23,081</td>
<td>$3,000</td>
<td>-$4,149</td>
<td>$20,081</td>
</tr>
<tr>
<td><strong>SUV</strong></td>
<td><strong>Nissan</strong></td>
<td>Xterra</td>
<td><strong>X Sport Utility 4D</strong></td>
<td>$28,085</td>
<td>$25,855</td>
<td>$3,000</td>
<td>-$5,230</td>
<td>$22,855</td>
</tr>
<tr>
<td colspan="9"><em>Kelley Blue Book&#8217;s Fair Purchase Price (FPP) relies on actual  transactions from around the country and represents what a consumer can  expect to pay prior to incentives.</em></td>
</tr>
<tr>
<td colspan="9"><em>All incentives listed are subject to change and may or may not be  combined; check with your local dealer or manufacturer&#8217;s website to  verify local offers.</em></td>
</tr>
</tbody>
</table>
</div>
<p>For more information and news from Kelley Blue Book&#8217;s kbb.com, visit <a href="http://www.kbb.com/media/" target="_blank">www.kbb.com/media/</a>, follow us on Twitter at <a href="http://www.twitter.com/kelleybluebook" target="_blank">www.twitter.com/kelleybluebook</a> (or @kelleybluebook), or like our page on Facebook at <a href="http://www.facebook.com/kbb" target="_blank">www.facebook.com/kbb</a>.</p>
<p><strong>About Kelley Blue Book </strong>(<a href="http://www.kbb.com/" target="_blank">www.kbb.com</a>)<br />
Founded in 1926, Kelley Blue Book,  The Trusted Resource®, is the only vehicle valuation and information  source trusted and relied upon by both consumers and the industry.  Each  week the company provides the most market-reflective values in the  industry on its top-rated website <a href="http://www.kbb.com/" target="_blank">www.kbb.com</a>,  including its famous Blue Book® Trade-In and Suggested Retail Values  and Fair Purchase Price, which reports what others are paying for new  cars this week.  The company also provides vehicle pricing and values  through various products and services available to car dealers, auto  manufacturers, finance and insurance companies as well as governmental  agencies.  Kbb.com provides consumer pricing and information on <a href="http://www.kbb.com/new-cars/van-minivan/" target="_blank">minivans</a>, <a href="http://www.kbb.com/new-cars/pickup-truck/" target="_blank">pickup trucks</a>, <a href="http://www.kbb.com/new-cars/sedan/" target="_blank">sedan</a>, <a href="http://www.kbb.com/new-cars/hybrid/" target="_blank">hybrids</a>, <a href="http://www.kbb.com/new-cars/electric-car/" target="_blank">electric cars</a>, and <a href="http://www.kbb.com/new-cars/suv/" target="_blank">SUVs</a>.   Kelley Blue Book&#8217;s kbb.com ranked highest in its category for brand  equity and was named Online Auto Shopping Brand of the Year by the 2012  Harris Poll EquiTrend® study.<strong> </strong>Kelley Blue Book Co. Inc. is a wholly owned subsidiary of AutoTrader.com.</p>
<p>SOURCE  Kelley Blue Book</p>
</div>
<p><img src="http://rt.prnewswire.com/rt.gif?NewsItemId=LA08012&amp;Transmission_Id=201205160500PR_NEWS_USPR_____LA08012&amp;DateId=20120516" alt="" /></p>
<p>CONTACT: Robyn Eagles,  +1-949-268-3049, regales@kbb.com, Joanna Pinkham, +1-949-268-3079,  jpinkham@kbb.com, or Brenna Robinson, +1-949-267-4781,  berobinson@kbb.com</p>
<p>Web Site: <a href="http://www.kbb.com" target="_newbrowser">http://www.kbb.com</a></p>


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<li><a href='http://theamericanrepossessor.com/2012/04/kelley-blue-book-rising-used-car-values-aid-new-vehicle-sales/' rel='bookmark' title='Permanent Link: Kelley Blue Book: Rising Used-Car Values Aid New-Vehicle Sales'>Kelley Blue Book: Rising Used-Car Values Aid New-Vehicle Sales</a></li>
<li><a href='http://theamericanrepossessor.com/2012/04/kelley-blue-books-kbb-com-named-online-auto-shopping-brand-of-the-year-in-2012-harris-poll-equitrend-study/' rel='bookmark' title='Permanent Link: Kelley Blue Book&#8217;s Kbb.com Named Online Auto Shopping Brand Of The Year In 2012 Harris Poll Equitrend Study'>Kelley Blue Book&#8217;s Kbb.com Named Online Auto Shopping Brand Of The Year In 2012 Harris Poll Equitrend Study</a></li>
</ol></p>]]></content:encoded>
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		<title>Debt Collectors Settle with FTC, Agree to Stop Deceiving and Abusing Consumers</title>
		<link>http://theamericanrepossessor.com/2012/05/debt-collectors-settle-with-ftc-agree-to-stop-deceiving-and-abusing-consumers/</link>
		<comments>http://theamericanrepossessor.com/2012/05/debt-collectors-settle-with-ftc-agree-to-stop-deceiving-and-abusing-consumers/#comments</comments>
		<pubDate>Thu, 17 May 2012 01:38:30 +0000</pubDate>
		<dc:creator>Susan Marston</dc:creator>
				<category><![CDATA[Latest News]]></category>
		<category><![CDATA[i05]]></category>
		<category><![CDATA[v005]]></category>

		<guid isPermaLink="false">http://theamericanrepossessor.com/?p=7339</guid>
		<description><![CDATA[Consumers Were Subjected to Collection Efforts for Magazine Subscription Debts They Did Not Owe, FTC Alleges
5/15/2012 Defendants  in a debt collection operation that allegedly sought payment for bogus  magazine  subscription debts have settled with the Federal Trade Commission.
The FTC alleged in its complaint  that the defendants knew, or should have known, [...]


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<li><a href='http://theamericanrepossessor.com/2012/02/court-halts-alleged-fake-debt-collector-calls-from-india-grants-ftc-request-to-stop-defendants-who-often-posed-as-law-enforcement/' rel='bookmark' title='Permanent Link: Court Halts Alleged Fake Debt Collector Calls from India, Grants FTC Request to Stop Defendants Who Often Posed as Law Enforcement'>Court Halts Alleged Fake Debt Collector Calls from India, Grants FTC Request to Stop Defendants Who Often Posed as Law Enforcement</a></li>
</ol>]]></description>
			<content:encoded><![CDATA[<h2>Consumers Were Subjected to Collection Efforts for Magazine Subscription Debts They Did Not Owe, FTC Alleges</h2>
<p>5/15/2012 Defendants  in a debt collection operation that allegedly sought payment for bogus  magazine  subscription debts have <a href="http://www.ftc.gov/os/caselist/0823206/120515luebkestip.pdf">settled with the Federal Trade Commission</a>.</p>
<p>The FTC alleged in its complaint  that the defendants knew, or should have known, that        some  of<a href="http://www.ftc.gov/os/caselist/0823206/120515luebkecmpt.pdf"> the magazine subscription debts they were collecting were not valid</a>.  The defendants, who handle collection of hundreds  of thousands of  accounts each  year, violated the FTC Act, the Fair  Debt Collection  Practices Act, and the Telemarketing Sales  Rule, according to the  complaint.</p>
<p>The proposed settlement order, filed  by the Department of  Justice on the FTC’s behalf, bars Luebke Baker and  Associates, Inc.,  Kevin Luebke, and other defendants from representing that a  consumer  owes a debt without having a reasonable basis to do so, and from  making  any other misrepresentations when collecting debts or selling goods and   services.  It also requires the defendants  to conduct a reasonable  investigation when a consumer disputes a debt or when  the defendants  otherwise have reason to question whether the debt is  valid.</p>
<p>Under the proposed settlement order,  when the defendants  attempt to collect debts, they must provide consumers with  disclosures  about their rights under the Fair Debt Collection Practices Act.  The  proposed order also requires the  defendants to inform their collection  employees of their personal obligations  under the Act.</p>
<p>The  Luebke defendants allegedly collected on debts for magazine  subscriptions despite  the fact that the FTC had successfully sued the  company that originally sold  the magazine subscriptions for deceptive  marketing.  The defendants were notified of a <a href="http://www.ftc.gov/opa/2003/06/moi.shtm">2003 federal court order against  Cross Media Marketing Corp</a>. that placed special requirements on anyone  attempting to collect payment for these magazine subscriptions.</p>
<p>The FTC alleged that the Luebke  defendants ignored these  requirements and repeatedly told consumers the debts  were due and  payable.</p>
<p>The complaint also alleges that the Luebke  defendants:</p>
<ul type="disc">
<li>illegally       masked their identity and sent false  information over caller ID, falsely       posing as Ed McMahon,  attorneys from a law firm, and other entities;</li>
<li>falsely       told consumers that magazine subscription debts are exempt from the       statute of limitations; and</li>
<li>illegally       threatened to garnish wages and take other unintended legal actions.</li>
</ul>
<p>The defendants also marketed a  credit repair CD titled “Credit  Solutions,” allegedly collecting an up-front  fee before providing any  goods or services, in violation of the <a href="http://www.ftc.gov/opa/2010/10/debtrelief.shtm">Telemarketing Sales Rule,  which bans advance fees imposed by companies selling credit repair goods and services</a>,  according to the complaint.</p>
<p>The complaint and  proposed settlement against Luebke Baker and  Associates, Inc. and Kevin Luebke  also name as defendants Leslie M.  Farrar, Matthew T. Scott, and Joel P.  Ferguson. They also name Kevin  Luebke’s wife, Julissa Luebke, as a relief  defendant.</p>
<p>The proposed  settlement imposes monetary judgments totaling $3.1  million – $2.3 million in  civil penalties for violations of the Fair  Debt Collection Practices Act,  $730,000 in disgorgement for collecting  Cross Media Marketing Corp. accounts in  violation of the FTC Act, and  $45,000 in restitution to consumers for charging  an advance fee for a  credit repair product in violation of the Telemarketing  Sales Rule.  In  addition, a judgment is  imposed against relief defendant Julissa  Luebke for $420,000.  The judgments will be suspended, based on  most of  the defendants’ inability to pay, when Farrar pays $20,000.  If it is  later determined that the financial  information the defendants provided  was false, the full amount of the judgments  will become due.</p>
<p>For consumer information about  dealing with debt collectors, <em>see</em> <em><a href="http://www.ftc.gov/bcp/edu/pubs/consumer/credit/cre18.shtm">Debt  Collectio  n </a></em><br />
<em><a href="http://www.ftc.gov/bcp/edu/pubs/consumer/credit/cre18.shtm">FAQs:  A Guide for Consumers.</a></em></p>
<p>The  Commission vote to authorize the staff to refer the  complaint to the Department  of Justice and to approve the proposed  consent decree was 3-1, with Commissioner  J. Thomas Rosch voting no.   The Department  of Justice filed the complaint and proposed consent  decree on the FTC’s behalf in the U.S. District Court for the Central   District of Illinois, Peoria Division, on May 11, 2012.  The proposed  consent decree is subject to  court approval.</p>
<p><strong>NOTE: </strong>The Commission authorizes the filing of a   complaint when it has “reason to believe” that the law has been or is  being  violated, and it appears to the Commission that a proceeding is  in the public  interest.  The complaint is not a finding  or ruling that  the defendant has actually violated the law.  This consent decree is  for settlement purposes only and does not constitute an  admission by  the defendant of a law violation.   Consent decrees have the  force of  law when signed by the District Court judge.</p>
<p>The Federal Trade Commission works for consumers to prevent  fraudulent, deceptive, and unfair business practices and to provide  information to help spot, stop, and avoid them.  To file a complaint in  English or Spanish, visit the FTC&#8217;s online <a href="https://www.ftccomplaintassistant.gov/">Complaint Assistant</a> or call  1-877-FTC-HELP (1-877-382-4357). The FTC enters complaints into Consumer  Sentinel, a secure, online database available to more than 2,000 civil  and criminal law enforcement agencies in the U.S. and abroad. The FTC’s  website provides <a href="http://www.ftc.gov/consumer">free information on a variety of consumer topics</a>.  Like the FTC on <a href="http://www.ftc.gov/leaving/facebook/index.shtml">Facebook</a>, follow us on <a href="http://www.ftc.gov/leaving/twitter/index.shtml">Twitter</a>,  and <a href="https://www.ftc.gov/opa/subscribe.shtm#pr">subscribe to press releases</a> for the latest FTC news and resources.</p>
<dl>
<dt>MEDIA CONTACT: </dt>
<dd>Betsy  Lordan<em><br />
Office of Public Affairs</em><br />
202-326-3707</dd>
<dt>STAFF CONTACT:</dt>
<dd>Tom  Carter<br />
<em>FTC Southwest Region</em><br />
214-979-9372</dd>
</dl>


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<li><a href='http://theamericanrepossessor.com/2011/08/ftc-permanently-halts-operation-that-allegedly-made-bogus-claims-about-eliminating-consumers-debt/' rel='bookmark' title='Permanent Link: FTC Permanently Halts Operation that Allegedly Made Bogus Claims about Eliminating Consumers&#8217; Debt'>FTC Permanently Halts Operation that Allegedly Made Bogus Claims about Eliminating Consumers&#8217; Debt</a></li>
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</ol></p>]]></content:encoded>
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		<title>Chrysler Group LLC Adds Bonus Cash Allowance to Benefit Members of the U.S. Military and Their Families</title>
		<link>http://theamericanrepossessor.com/2012/05/chrysler-group-llc-adds-bonus-cash-allowance-to-benefit-members-of-the-u-s-military-and-their-families/</link>
		<comments>http://theamericanrepossessor.com/2012/05/chrysler-group-llc-adds-bonus-cash-allowance-to-benefit-members-of-the-u-s-military-and-their-families/#comments</comments>
		<pubDate>Tue, 15 May 2012 00:21:19 +0000</pubDate>
		<dc:creator>Susan Marston</dc:creator>
				<category><![CDATA[Latest News]]></category>
		<category><![CDATA[i05]]></category>
		<category><![CDATA[v005]]></category>

		<guid isPermaLink="false">http://theamericanrepossessor.com/?p=7334</guid>
		<description><![CDATA[
AUBURN HILLS, Mich., May 14, 2012 /PRNewswire/ &#8211;

A $500 &#8216;Military Appreciation Bonus  Consumer Cash&#8217; allowance will be applied toward the retail purchase or  lease of a new, eligible Chrysler, Jeep®, Dodge, Ram Truck, or FIAT  brand vehicle
All franchised Chrysler Group dealers are eligible to participate
Bonus cash offered for limited time

Chrysler Group LLC [...]


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</ol>]]></description>
			<content:encoded><![CDATA[<div>
<p>AUBURN HILLS, Mich., May 14, 2012 /PRNewswire/ &#8211;</p>
<ul type="disc">
<li>A $500 &#8216;Military Appreciation Bonus  Consumer Cash&#8217; allowance will be applied toward the retail purchase or  lease of a new, eligible Chrysler, Jeep®, Dodge, Ram Truck, or FIAT  brand vehicle</li>
<li>All franchised Chrysler Group dealers are eligible to participate</li>
<li>Bonus cash offered for limited time</li>
</ul>
<p>Chrysler Group LLC today announced that the company will expand its support for the U.S. military by adding a $500  &#8220;Military Appreciation Bonus Consumer Cash&#8221; allowance to the retail  purchase or lease of a new, eligible Chrysler, Jeep®, Dodge, Ram Truck,  or FIAT brand vehicle from May 14 through May 31, 2012.</p>
<p>The &#8220;Military Appreciation Bonus Consumer Cash&#8221; is on top of the $500 military bonus cash that the Chrysler Group already offers to eligible members of the military and their families.</p>
<p>Eligible consumers include active military, active military reserve,  retired military (honorable discharge required), and retired military  reserve (honorable discharge required). All honorably discharged  veterans are eligible regardless of discharge date.</p>
<p>&#8220;Chrysler Group and its dealers are proud to support the members of  the U.S. Armed Forces and their families by offering this  additional Military Appreciation Bonus Consumer Cash,&#8221; said Reid Bigland,  President and Chief Executive Officer – Dodge Brand and Head of U.S.  Sales. &#8220;During this 18-day period, eligible members of the military and  their families can take advantage of this $1,000 cash allowance to purchase or lease a new Chrysler Group vehicle.&#8221;</p>
<p>This limited-time offer is available on 2012 Chrysler, Jeep, Dodge,  Ram Truck, and FIAT brand vehicles, excluding the 2012 Dodge Avenger SE,  Chrysler 200 LX sedan, Dodge Journey AVP, Fiat 500 Abarth, all SRT  models, and the Viper.</p>
<p>All eligible personnel must present their military I.D., discharge  papers (DD214 form), or other documentation that clearly reflects their  eligibility status, to a franchised Chrysler dealer in the United States at the time of retail purchase of an eligible vehicle.</p>
<p>Additional information about this special promotion may be obtained from any participating Chrysler Group dealer.</p>
<p>SOURCE  Chrysler Group LLC</p>
</div>
<p><img src="http://rt.prnewswire.com/rt.gif?NewsItemId=DE04535&amp;Transmission_Id=201205140900PR_NEWS_USPR_____DE04535&amp;DateId=20120514" alt="" /> NOTE TO EDITORS: For more information, please visit the Chrysler Group LLC media site at http://www.media.chrysler.com.</p>
<p>CONTACT: Ralph Kisiel , +1-248-512-2757 (office) , +1-248-705-9688 (cell), ralph.kisiel@chrysler.com</p>
<p>Web Site: <a href="http://www.chryslergroupllc.com" target="_newbrowser">http://www.chryslergroupllc.com</a></p>


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</ol></p>]]></content:encoded>
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		<title>Ally Financial Announces Key Strategic Actions to Strengthen Company and Accelerate Ability to Repay U.S. Treasury</title>
		<link>http://theamericanrepossessor.com/2012/05/ally-financial-announces-key-strategic-actions-to-strengthen-company-and-accelerate-ability-to-repay-u-s-treasury/</link>
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		<pubDate>Tue, 15 May 2012 00:18:10 +0000</pubDate>
		<dc:creator>Susan Marston</dc:creator>
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Ally Financial Announces Key Strategic Actions to Strengthen Company and Accelerate Ability to Repay U.S. Treasury
* ResCap mortgage subsidiaries file Chapter 11
* Company launches process to explore strategic alternatives for its international businesses
* No impact on Ally&#8217;s leading U.S. auto finance and direct banking businesses
* Strengthens Ally&#8217;s financial position going forward and accelerates ability to [...]


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<div class="detail_header">Ally Financial Announces Key Strategic Actions to Strengthen Company and Accelerate Ability to Repay U.S. Treasury</div>
<div class="detail_subheader">* ResCap mortgage subsidiaries file Chapter 11</div>
<div class="detail_subheader">* Company launches process to explore strategic alternatives for its international businesses</div>
<div class="detail_subheader">* No impact on Ally&#8217;s leading U.S. auto finance and direct banking businesses</div>
<div class="detail_subheader">* Strengthens Ally&#8217;s financial position going forward and accelerates ability to repay the U.S. Treasury</div>
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<p><strong><br />
DETROIT, May 14, 2012 &#8212; </strong>Ally Financial Inc. (Ally) today announced  key strategic actions aimed at strengthening the company&#8217;s longer term  financial profile and accelerating repayment of the U.S. Treasury&#8217;s  investment.  The actions include the decision by the mortgage  subsidiary, Residential Capital, LLC and certain of its subsidiaries  (ResCap), to file Chapter 11, and the decision by Ally to launch a  process to explore strategic alternatives for its international  operations.  These actions will enable Ally to further invest in and  grow its leading U.S.-based automotive services and direct banking  franchises and be best positioned to return additional capital to the  U.S. taxpayer by year-end.<span id="more-7331"></span></p>
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<h4>Related materials</h4>
<ul>
<li><a href="http://media.ally.com/index.php?s=65"><strong>FAQs: ResCap filing and Ally actions </strong></a></li>
<li><a href="http://phx.corporate-ir.net/phoenix.zhtml?p=irol-eventDetails&amp;c=139684&amp;eventID=4777859" target="_blank"><strong>Investor call information</strong> </a></li>
<li><a href="http://www.kccllc.net/rescap" target="_blank"><strong>ResCap website</strong></a></li>
<li><a href="http://www.kccllc.net/documents/1212020/1212020120514000000000006.pdf" target="_blank"><strong>ResCap Press Release</strong> </a></li>
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<p>&#8220;The action by ResCap will enable Ally to achieve a permanent  solution to its legacy mortgage risks and put these issues behind us,&#8221;  said Ally Chief Executive Officer Michael A. Carpenter.  &#8220;This action,  along with pursuing alternatives for the international businesses, will  allow Ally to focus 100 percent of its energies on further strengthening  its already leading U.S. auto finance and direct banking franchises.&#8221;</p>
<p>Carpenter continued, &#8220;The depth and breadth of our automotive  services operation is unmatched in the industry, and we see significant  opportunities to broaden and strengthen this business domestically.  In  addition, our U.S. direct banking platform, Ally Bank, helps to power  our auto business, and its consumer-value proposition has attracted a  strong and loyal customer base in the growing direct banking segment.</p>
<p>&#8220;Together, we believe these businesses, which represent the core of  the company, are a winning combination and will continue to deliver  value for our shareholders and provide opportunities to complete the  important task of repaying the remaining investment of the U.S.  taxpayer,&#8221; said Carpenter.</p>
<p>Ally has paid approximately $5.5 billion to the U.S. Treasury, which  has enabled the taxpayer to recover about one-third of the investment  made in the company.  Upon successful completion of the announced  strategic initiatives, Ally expects to have returned a total of  two-thirds of the taxpayer&#8217;s investment.</p>
<p><strong><span style="text-decoration: underline">ResCap Chapter 11 Filing<br />
</span></strong>Earlier today, ResCap filed voluntary petitions for relief under  Chapter 11 of the U.S. Bankruptcy Code.  In connection with the Chapter  11 filing, ResCap announced it has reached agreement with certain of  its key creditors, including Ally, on the terms of a prearranged Chapter  11 plan.</p>
<p>Ally Financial, Ally Bank and all other Ally entities are not part of  the ResCap Chapter 11 cases and there will be no change or interruption  to Ally&#8217;s business operations as a result of ResCap&#8217;s action.  In  addition, ResCap and its origination and servicing platform are expected  to operate in the normal course during this process.</p>
<p>A key feature of ResCap&#8217;s prearranged Chapter 11 plan is proposed  settlements among Ally, ResCap&#8217;s Chapter 11 estates and certain of  ResCap&#8217;s creditors that provide for the release of, among other things,  all existing and potential claims between Ally and ResCap, as well as a  release of all existing or potential causes of action against Ally by  third parties. The settlements also contain milestones for ResCap to  emerge from Chapter 11 by year-end.</p>
<p>Ally has agreed to take certain steps to support the stability of  ResCap and its leading mortgage servicing platform during the Chapter 11  cases. Those steps include:</p>
<ul type="disc">
<li>Making a cash contribution of $750 million to the ResCap Chapter 11 estate upon confirmation of the plan;</li>
<li>Making a stalking horse bid for up to $1.6 billion of ResCap-owned mortgages currently marked at 45 percent of UPB;</li>
<li>Providing ResCap a $150 million debtor in possession financing facility;</li>
<li>Supporting ResCap&#8217;s consumer lending originations during the process; and</li>
<li>Other arrangements to support ResCap&#8217;s Chapter 11 plan.</li>
</ul>
<p>ResCap has also obtained support for its prearranged Chapter 11  restructuring from the ad hoc steering committee representing ResCap&#8217;s  junior secured notes, as well as other certain noteholders, and to date  has affirmative support from entities holding $781 million of these  notes.</p>
<p>In addition, institutional investors in residential mortgage-backed  securities issued by ResCap&#8217;s affiliates and, at present, holding more  than 25 percent of at least one class in each of 290 securitizations  have agreed to support ResCap&#8217;s reorganization.  These 290  securitizations (out of a total of 392 outstanding securitizations with  an original principal balance of $221 billion) have an aggregate  original principal balance of more than $164 billion. The settlements  reached with these creditors and with ResCap are subject to Bankruptcy  Court approval.</p>
<p>Ally has determined that, on and as a result of the Chapter 11  filing, ResCap will be deconsolidated from Ally&#8217;s financial statements  and Ally&#8217;s equity interest in ResCap will be written-down to zero.</p>
<p>Ally is expected to record an associated charge of approximately $1.3  billion in the second quarter of 2012.  The estimated charge is  primarily driven by a write-down to zero of Ally&#8217;s approximate $400  million equity investment in ResCap, the $750 million cash contribution  and approximately $130 million related to the establishment of a  mortgage repurchase reserve at Ally Bank that replaces a reserve  previously held at ResCap.  Absent the determination by the ResCap board  of directors to file for Chapter 11, ResCap would have required  billions of dollars of support from its parent to meet its obligations,  which would have substantially delayed Ally&#8217;s plans to repay the  remaining capital investment to the U.S. Treasury.</p>
<p>&#8220;The decision by the ResCap board to pursue this course will best  enable it to preserve more than 3,500 jobs and keep its talented  workforce focused on assisting homeowners by servicing the more than 2.4  million loans in its portfolio,&#8221; Carpenter concluded.</p>
<p><strong><span style="text-decoration: underline">International Businesses<br />
</span></strong>Ally will explore strategic alternatives for all of its  international operations, which includes auto finance, insurance, and  banking and deposit operations in Canada, Mexico, Europe, the U.K. and  South America.</p>
<p>The international businesses represent strong franchises in each of  the respective countries, and Ally&#8217;s mission in exploring alternatives  for these businesses is to maximize shareholder value in a timely  manner, while also protecting the interests of the dealers and  automakers that the company serves.</p>
<p>The international businesses operate independently of the U.S.  businesses, and, as a result, strategic actions taken with regard to  these businesses will have no adverse operating impact on Ally&#8217;s U.S.  businesses.</p>
<p><strong><span style="text-decoration: underline">Repayment of Government Support Programs and U.S. Auto Recovery<br />
</span></strong>Ally has paid approximately $5.5 billion to the U.S. Treasury,  enabling the taxpayer to recover about one-third of the investment made  into the company.  Upon successful completion of the announced strategic  initiatives, Ally expects to return at least another third of the total  investment, thereby enabling the U.S. Treasury to recover at least  two-thirds of its investment in Ally by year-end.</p>
<p>In addition, Ally&#8217;s cash and available liquidity will ensure the  company reaches another milestone in the fourth quarter as all Ally debt  issued under the FDIC&#8217;s Temporary Liquidity Guarantee Program (TLGP)  will also be paid in full, further reducing another form of governmental  support that was put in place during the economic crisis.</p>
<p>Since 2009, Ally has been an instrumental part of the U.S. auto  recovery and, through its automotive finance operation, has provided  financing for nine million vehicles sold to more than 6,000 U.S. auto  dealers and has assisted American consumers in financing vehicles worth  almost $100 billion.</p>
<p>&#8220;Ally was a key part of supporting the recovery of the U.S. auto  industry by ensuring that thousands of dealers and millions of consumers  had access to financing during the crisis.  We took that responsibility  very seriously and take equally seriously the mission to repay the  remaining U.S. taxpayer investment in full as soon as possible,&#8221;  Carpenter said.</p>
<p>Ally is advised by Evercore Partners, Kirkland &amp; Ellis and Mayer  Brown on the ResCap matters and by Citi and Evercore Partners on the  strategic matters related to the international businesses.</p>
<p><strong>Ally Investor Call<br />
</strong>Ally Chief Executive Officer Michael A. Carpenter and Senior  Executive Vice President of Finance and Corporate Planning Jeffrey Brown  will host a conference call for investors at 8:30 a.m. EDT on Tuesday,  May 15, 2012, to discuss these developments.  The call will include  formal comments by Ally senior management followed by a question and  answer session. The call is expected to last approximately 60 minutes.</p>
<p>Conference Call Information: Dial 1-800-659-2056 (or +1-617-614-2714  for international access) at least 15 minutes prior to the start time  and enter the participant code 14798537.</p>
<p>The conference call will also be webcast live on Ally&#8217;s Investor Relations website in the Events &amp; Presentations section (<a href="http://www.ally.com/about/investor/events-presentations/index.html" target="_blank">http://www.ally.com/about/investor/events-presentations/index.html</a>).</p>
<p>A presentation will be posted in the Events &amp; Presentations  section of Ally&#8217;s Investor Relations website on May 15, approximately  one hour prior to the start of the call.</p>
<p>Archive: A taped replay of this call will be made available from  10:30 a.m. EDT on May 15, until May 22, 2012. Please dial 1-888-286-8010  (or +1-617-801-6888 for international access) and enter participant  code 26255191 to access the taped replay. A replay of the webcast will  also be made available on the Ally Investor Relations website.</p>
<p><strong>ResCap Press Release<br />
</strong>ResCap&#8217;s press release and additional information can be viewed at <a href="http://www.kccllc.net/rescap" target="_blank">http://www.kccllc.net/rescap</a>.</p>
<p><strong>About Ally<br />
</strong>Ally Financial Inc. is a leading automotive financial services  company powered by a top direct banking franchise. Ally&#8217;s automotive  services business offers a full suite of financing products and  services, including new and used vehicle inventory and consumer  financing, leasing, inventory insurance, commercial loans and vehicle  remarketing services.  Ally Bank, the company&#8217;s direct banking  subsidiary, offers an array of deposit products, including certificates  of deposit, savings accounts, money market accounts, IRA deposit  products and online checking.  Ally&#8217;s Commercial Finance unit provides  financing to middle-market companies across a broad range of industries.</p>
<p>With approximately $186 billion in assets as of March 31, 2012, Ally  operates as a bank holding company.  For more information, visit the  Ally media site at <a href="http://media.ally.com/" target="_blank">http://media.ally.com</a> or follow Ally on Twitter: @ally.</p>
<p><strong>Forward-Looking Statements<br />
</strong><em>In this press release and in any related comments by Ally  Financial Inc. (&#8220;Ally&#8221;) management, the use of the words &#8220;expect,&#8221;  &#8220;anticipate,&#8221; &#8220;estimate,&#8221; &#8220;forecast,&#8221; &#8220;initiative,&#8221; &#8220;objective,&#8221; &#8220;plan,&#8221;  &#8220;goal,&#8221; &#8220;project,&#8221; &#8220;outlook,&#8221; &#8220;priorities,&#8221; &#8220;target,&#8221; &#8220;explore,&#8221;  &#8220;positions,&#8221; &#8220;intend,&#8221; &#8220;evaluate,&#8221; &#8220;pursue,&#8221; &#8220;seek,&#8221; &#8220;may,&#8221; &#8220;would,&#8221;  &#8220;could,&#8221; &#8220;should,&#8221; &#8220;believe,&#8221; &#8220;potential,&#8221; &#8220;continue,&#8221; or the negative  of any of those words or similar expressions is intended to identify  forward-looking statements. All statements herein and in related charts  and management comments, other than statements of historical fact,  including without limitation, statements about future events and  financial performance, are forward-looking statements that involve  certain risks and uncertainties.</em></p>
<p><em>While these statements represent our current judgment on what the  future may hold, and we believe these judgments are reasonable, these  statements are not guarantees of any events or financial results, and  Ally&#8217;s actual results may differ materially due to numerous important  factors that are described in the most recent reports on SEC Forms 10-K,  10-Q, and 8-K for Ally, each of which may be revised or supplemented in  subsequent reports filed with the SEC. Such factors include, among  others, the following: the approval of the bankruptcy court and the  timely consummation of Residential Capital LLC&#8217;s proposed bankruptcy  plan, including the settlement agreements contemplated therein;  maintaining the mutually beneficial relationship between Ally and  General Motors (&#8220;GM&#8221;), and Ally and Chrysler Group LLC (&#8220;Chrysler&#8221;); the  profitability and financial condition of GM and Chrysler; the ability  to secure low cost funding; our ability to realize the anticipated  benefits associated with being a bank holding company, and the increased  regulation and restrictions that we are now subject to; any additional  future impact resulting from delayed foreclosure sales or related  matters; the potential for legal liability resulting from claims related  to the sale of private-label mortgage-backed securities; risks related  to potential repurchase obligations due to alleged breaches of  representations and warranties in mortgage securitization transactions;  changes in U.S. government-sponsored mortgage programs or disruptions in  the markets in which our mortgage subsidiaries operate; continued  challenges in the residential mortgage markets; the potential for  deterioration in the residual value of off-lease vehicles; disruptions  in the market in which we fund our operations, with resulting negative  impact on our liquidity; changes in our accounting assumptions that may  require or that result from changes in the accounting rules or their  application, which could result in an impact on earnings; changes in the  credit ratings of Ally or its subsidiaries,  Chrysler, or GM; changes  in economic conditions, currency exchange rates or political stability  in the markets in which we operate; and changes in the existing or the  adoption of new laws, regulations, policies or other activities of  governments, agencies and similar organizations (including as a result  of the Dodd-Frank Act and Basel III).</em></p>
<p><em>Investors are cautioned not to place undue reliance on  forward-looking statements. Ally undertakes no obligation to update  publicly or otherwise revise any forward-looking statements, whether as a  result of new information, future events or other such factors that  affect the subject of these statements, except where expressly required  by law.</em></p>
<p><strong>Contact:</strong></p>
<p>Gina Proia<br />
646-781-2692<br />
<a href="mailto:gina.proia@ally.com">gina.proia@ally.com</a></p>
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		<title>Chrysler and GM Continue Strong Improvement, Ford stalled in 3rd, Toyota and Honda continue their slide in annual study of Automaker Buyer-Supplier Relations</title>
		<link>http://theamericanrepossessor.com/2012/05/chrysler-and-gm-continue-strong-improvement-ford-stalled-in-3rd-toyota-and-honda-continue-their-slide-in-annual-study-of-automaker-buyer-supplier-relations/</link>
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		<pubDate>Tue, 15 May 2012 00:12:44 +0000</pubDate>
		<dc:creator>Susan Marston</dc:creator>
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DETROIT, May 14, 2012  /PRNewswire/ &#8211; The real story in this year&#8217;s rankings of automakers by  their suppliers in the 12th annual study of OEM working relations is  not their overall rankings, but rather the dramatic and continuing slide  of Toyota and Honda, and the continuing improvement of Chrysler Group,  General [...]


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<p>DETROIT, May 14, 2012  /PRNewswire/ &#8211; The real story in this year&#8217;s rankings of automakers by  their suppliers in the 12th annual study of OEM working relations is  not their overall rankings, but rather the dramatic and continuing slide  of Toyota and Honda, and the continuing improvement of Chrysler Group,  General Motors and Ford since 2005.</p>
<p>While still in first and second place overall respectively in this  year&#8217;s rankings, Toyota and Honda – which had the highest scores in the  study in the 2005-2007 period – have fallen this year to their worst  scores in 11 years while Chrysler, GM and Ford have improved  dramatically and as a group, have achieved their highest scores.   Nissan&#8217;s rankings have also fallen during the same period but showed  slight improvement this year; however, it could lose fourth place to GM  or Chrysler next year if these companies continue their current trend  lines. Only eight points separate the three.<span id="more-7328"></span></p>
<p>(Photo: <a href="http://photos.prnewswire.com/prnh/20120514/DE05225-a" target="_blank">http://photos.prnewswire.com/prnh/20120514/DE05225-a</a> )</p>
<p>For 2012, Toyota and Honda still rank first and second overall, while  Ford fell slightly but continues to lead the US automakers and remains  in third place overall even though its improvement has been stalled for  the last three years.  Nissan showed slight improvement and is in fourth  place, while GM and Chrysler continue to improve and remain in fifth  and sixth place respectively, according to the 12th Annual North  American Automotive OEM-Tier 1 Supplier Working Relations Index® Study  conducted annually by Planning Perspectives, Birmingham, MI, USA.</p>
<p>The study tracks supplier perceptions of working relations with their  automaker customers in which they rank the OEMs across the six major  purchasing areas broken down into 14 commodity areas.  The results of  the study are used to calculate the Working Relations Index (WRI®) based  on 17 working relations variables. This year, 564 supplier personnel  from 439 suppliers participated, representing 62 percent of the six  automakers&#8217; annual buy.</p>
<p>However, all is not rosy for any of the automakers.  &#8220;It&#8217;s a concern  that all of the automakers are &#8216;converging toward mediocrity&#8217; in the  overall low Adequate range in the Working Relations Index which is  equivalent of a grade C in academia,&#8221; says John Henke, president of Planning Perspectives and a Professor at Oakland University.  In fact, 40 percent of suppliers still rank the Detroit 3 and Nissan in the &#8220;Poor – Very Poor&#8221; range.  According to the Henke, there are several reasons for this:</p>
<ul type="disc">
<li>Much of the improvement of the US automakers has come by fixing some  fundamental relations problems – the &#8220;low hanging fruit&#8221; says Henke &#8212;  problems that are relatively easy to identify and rectify, such as  Chrysler improving processes to quickly rectifying late payment issues.</li>
<li>There is still considerable performance variation among all OEMs&#8217;  purchasing areas except GM&#8217;s.  For instance, this year Honda&#8217;s  Electrical &amp; Electronics group scored 328, while its Body-in-White  group only scored 231 (see Table 1 below).</li>
<li>Implementation of the Working Relations variables year-to-year is  inconsistent within each OEM.  For example, if GM had maintained its  ranking in the &#8220;Help&#8221; category this year, it probably would have  surpassed Nissan and Ford in its overall WRI ranking.</li>
<li>While automakers&#8217; top purchasing executives understand and support  positive working relations, many individual buyers who work for them  apparently do not.</li>
</ul>
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<table border="1" cellspacing="0" cellpadding="0">
<tbody>
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<td colspan="6"><strong>Table 1.  Inconsistencies Across Purchasing Areas is Costing the OEMs</strong></td>
</tr>
<tr>
<td rowspan="2"><strong>OEM</strong></td>
<td colspan="2"><strong>Highest Ranked</strong></td>
<td colspan="2"><strong>Lowest Ranked</strong></td>
<td rowspan="2"><strong>WRI</strong> <strong> </strong></p>
<p><strong>Range</strong></td>
</tr>
<tr>
<td><strong>Purchasing Area</strong></td>
<td><strong>WRI</strong></td>
<td><strong>Purchasing Area</strong></td>
<td><strong>WRI</strong></td>
</tr>
<tr>
<td>Toyota</td>
<td>Interior</td>
<td>314</td>
<td>Body-in-White</td>
<td>268</td>
<td>46</td>
</tr>
<tr>
<td>Honda</td>
<td>Electrical &amp; Electronics</td>
<td>328</td>
<td>Body-in-White</td>
<td>231</td>
<td>97</td>
</tr>
<tr>
<td>Ford</td>
<td>Body-in-White</td>
<td>287</td>
<td>Electrical &amp; Electronics</td>
<td>239</td>
<td>48</td>
</tr>
<tr>
<td>Nissan</td>
<td>Exterior</td>
<td>291</td>
<td>Powertrain</td>
<td>221</td>
<td>70</td>
</tr>
<tr>
<td>General Motors</td>
<td>Exterior</td>
<td>268</td>
<td>Chassis</td>
<td>239</td>
<td>29</td>
</tr>
<tr>
<td>Chrysler</td>
<td>Interior</td>
<td>287</td>
<td>Powertrain</td>
<td>234</td>
<td>53</td>
</tr>
</tbody>
</table>
</div>
<p><strong>Cost of Poor Relations; Benefits of Good Relations; Shortage of good suppliers</strong></p>
<p>The costs to automakers of poor working relations are substantial,  and the importance of good relations is significant and will only  increase going forward with more automakers manufacturing more vehicles  in North America, while competing for the same suppliers.</p>
<p>Over the years, the study has shown convincingly that automakers with  Good-Very Good working relations get the following benefits.  Their  suppliers:</p>
<ul type="disc">
<li>Are more willing to invest in new technology, and more willing to share new technology with the OEM</li>
<li>Are more willing to support the automaker beyond contractual terms</li>
<li>Are assigning their &#8220;A teams&#8221; in terms of OEM support personnel</li>
<li>Are communicating more openly and honestly with the OEM</li>
<li>Are willing to give greater price concessions to OEMs</li>
</ul>
<p>&#8220;However, in spite of their willingness to give greater price  concessions, OEMs have to give up the idea they can expect 5% reduction  annually,&#8221; says Henke.  &#8220;That&#8217;s a race to the bottom and it will  eventually destroy suppliers.  The price of vehicles does not decrease  five percent a year; if it did, automakers would go out of business. So  why should the price of parts?&#8221;</p>
<p>Whereas, automakers with poor relations with their suppliers:</p>
<ul type="disc">
<li>Receive smaller price concessions and must work harder to get them</li>
<li>Are supported by less experienced supplier personnel</li>
<li>Typically are not among the first to get their suppliers&#8217; best ideas and innovations</li>
</ul>
<p><strong>How to Improve Supplier Relations: Focus and Discipline</strong></p>
<p>The most important factor in improving supplier relations is  consistency in managing the purchasing-engineering-quality interfacing  activities.  &#8220;The automakers must understand that maintaining supplier  working relations is a never ending process; it&#8217;s dynamic, not static,  and requires continuous attention,&#8221; says Henke.</p>
<p>&#8220;Decades ago, US automakers thought they were building the best  vehicles possible – until the Japanese came here and suddenly everything  changed.  Automakers now expect 100 percent quality and are building  the best vehicles they ever have.</p>
<p>&#8220;It is going to take that kind of focus and discipline to  consistently achieve high levels of supplier relations – and the payoff  will be just as valuable. Look at Chrysler&#8217;s performance during the  Stallkamp days and where Toyota was only five years ago in the WRI  ranking. It can be done – and Dan Knott  did a remarkable job getting Chrysler turned around.  However, the  challenge for Chrysler, GM and Ford will be to continually improve how  they are working with their suppliers in the coming years and not stall,  or worse – fall back to their adversarial practices – something that  suppliers are telling us more frequently is already happening.&#8221;</p>
<p>The WRI consists of five key behavioral Component areas broken down  into 17 variables that contribute to good supplier relations.  The five  areas are OEM Help, OEM Hindrance, Relationship, Communication and  Profit Opportunity. &#8220;It&#8217;s obvious these are not being implemented  consistently nor are they being measured, and many buyers are not  performing as if they understand that good working relations are  essential to their company&#8217;s future,&#8221; says Henke.</p>
<p>There are two key things these automakers can do to tackle this problem, he says:</p>
<ul type="disc">
<li>Automakers should focus resources and training on improving &#8220;working  relations quality&#8221; with measurable performance metrics &#8212; just as they  did to improve product and manufacturing quality.</li>
<li>Train the buyers better and make sure they understand that poor  supplier relations are costing the automaker money and will no longer be  tolerated.</li>
</ul>
<p><strong>The German Big Three</strong></p>
<p>In 2010, Planning Perspectives began studying the Big Three German  automakers in with manufacturing operations in North America:   Volkswagen, Mercedes-Benz and BMW.  Because this study is very new, its  results are not yet included in the &#8220;official&#8221; Working Relations Index  because the data doesn&#8217;t yet provide the historical depth of information  necessary to explain trends and relationships relative to other OEMs.</p>
<p>However, certain broad trends are identifiable and credible.</p>
<p>For instance, since 2010, all three German automakers have fallen in  their WRI rankings as dramatically as have the Japanese domestics, as  the chart below shows – and for the same reasons:  Wide variations in  managing the Working Relations Components across purchasing areas.  In  fact, the German automakers&#8217; variations are much wider than either the  US or Japanese Big 3.</p>
<p>At Mercedes, for instance, its chassis area scored a very high 397,  while its Powertrain area was more than 200 points lower at 192.</p>
<p>In addition, Trust has fallen all three years for the German  automakers, while it has increased significantly during the period for  both the US and Japanese automakers as the chart below shows (note the  descending green lines).</p>
<p>(Photo: <a href="http://photos.prnewswire.com/prnh/20120514/DE05225-b" target="_blank">http://photos.prnewswire.com/prnh/20120514/DE05225-b</a> )</p>
<p>Overall rankings – combining the Big Three German, Japanese and US  automakers puts BMW and Mercedes at the top of the nine automakers, with  VW at the bottom – as shown in the chart below.</p>
<p>(Photo: <a href="http://photos.prnewswire.com/prnh/20120514/DE05225-c" target="_blank">http://photos.prnewswire.com/prnh/20120514/DE05225-c</a> )</p>
<p><strong>About The Study: </strong>Now in its 12th year, the Annual North American  Automotive OEM-Tier 1 Supplier Working Relations Index® Study  determines the supplier working conditions in numerous areas at the  North American domestic OEMs (GM, Ford and Chrysler) and the foreign  domestic OEMs (Toyota, Honda and Nissan).  This year, 564 sales persons  from 439 Tier 1 suppliers – representing 1,915 buying situations (e.g.,  supplying brake systems to Chrysler, tires to Toyota, seats to GM) and  62% of the OEMs&#8217; annual buy – responded to the survey.  Demographically,  the supplier-respondents represent 39 of the Top 50 North American  suppliers, 67 of the Top 100 North American suppliers.  The study  culminates in the Working Relations Index (WRI®) which is a quantitative  ranking by suppliers of their working relations with each of the six  OEMs.  For the last three years, VW, BMW, Mercedes Benz have also been included.</p>
<p><strong>About PPI: </strong>Since 1990, PPI has specialized in developing and  implementing in-depth surveys of suppliers for the automotive OEMs and  Tier 1 suppliers, and companies in numerous other service and  manufacturing industries worldwide, including the aircraft engines,  computer, construction tools, electronics, energy, and food industries.   In 2001, PPI initiated its syndicated annual North American Automotive  OEM &#8211; Supplier Working Relations Study.  This annual study has been  recognized as the benchmark of supplier working relations for the  automotive industry in the <em>Harvard Business Review</em> and several  books.  The Studies provide critical sales and financial planning  information for suppliers and their sales, marketing, and financial  staffs, as well as a means by which OEMs and their purchasing staffs can  get a reality check on their working relations with suppliers.  John W. Henke, Jr., Ph.D. is president of Planning Perspectives, Inc., and a Professor of Marketing at Oakland University in Rochester, MI.  PPI is based in Birmingham, Michigan USA and can be reached at +1.248.644.7690.  Visit PPI at <a href="http://www.ppi1.com/" target="_blank">www.ppi1.com</a>.</p>
<p>SOURCE  Planning Perspectives, Inc.</p>
</div>
<p><img src="http://rt.prnewswire.com/rt.gif?NewsItemId=DE05225&amp;Transmission_Id=201205140700PR_NEWS_USPR_____DE05225&amp;DateId=20120514" alt="" /></p>
<p>CONTACT: Mike Hedge, Hedge &amp; Company, Inc., Public Relations, +1-248-789-8976 (cell), mhedge@hedgeco.com</p>


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