Do you find yourself trapped in a car or cab of a truck wishing you had time for a fitness program? Are you putting on weight as the miles go by? Do you drive by gyms and workout facilities during the day but do not have time or the energy to make it through the doors by closing time? Do you suffer from back pain from sitting and driving all day long?
If you can relate to any of the above...
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There are three key words that I have used throughout my business career - and these words are fundamental to the success of any company, irrespective of business sector and that includes the repossession industry - MANAGEMENT, CONTROL AND COMMUNICATION. Any good manager should have the command of each of these business functions if they are to seriously develop and grow their company in a...
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Field Agents....the people that are repossession company's 'bread and butter'. You could actually take that a step further, as they are also the 'bread and butter' of our client companies too, as without them, there are no repossessions for them either!
Some would say, ' you can't live with them' and ' you can't live without them' - and that really is related too, just how well Field...
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"Surround yourself with the best people you can find, delegate authority and don't interfere as long as the policy you've decided upon is being carried out". Ronald Reagan - 40th US President
There is so much change going on in the repossession industry that many repossession companies actually miss a great deal of what is happening, because they are so wrapped up in the day-to-day...
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Added to
Columns & Features
by
Jayson Berryhill and Dawn M. Wellington with Wellington Group: agency of record for American Recovery Association
If you are reading this article then you are acting proof that the web has become a place for gathering information about your business. This is true for collateral recovery agents and it is certainly true for their target market – the lending community. Ultimately, the lending community is made up of bankers and bankers are people who love to use technology to get things accomplished. ...
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Today’s towing companies are being driven toward new types of diversification by a variety of factors. This diversification sometimes includes moving into the asset recovery industry and that can spell trouble for those who think it is as simple as adding new customers for their existing fleets. While it is true that the equipment is sometimes the same it is also true that repossession is a...
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By Chris Dunleavy, American Recovery Association (ARA) Secretary & Treasurer
The collateral recovery industry is more similar to other service-oriented industries than you might think. Like other service industries, much of the direction, trends, policies, programs, levels and types of service, as well as pricing, are usually client driven. However, there’s a distinct difference...
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By Susan Marston
No matter what the economic climate is, there are many businesses that still grow, regardless of what is happening in the economy as a whole. Repossession companies are no different.
I am often asked about how to grow a business, normally by eager company owners that want things to happen immediately but there are no short cuts. There is no magic wand as it takes time...
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Michael Howk Director of Education RSIG
An Arkansas Appeals Court recently affirmed the conviction of a Debtor for breaking and entering, theft, and battery.
The scene of the crimes was the Crown Inn Motel, which the Debtor called home. When the Repossessor attempted to repossess the Debtors purple Jeep, the Debtor came out of his room at the Crown, "screaming and cussing and hollering."...
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by Les McCook, Executive Director of American Recovery Association (ARA)
Without a doubt, the Internet has elevated our productivity – both in business and our day-to-day activities – beyond imaginable means. Instantaneous communication, a world of information at our fingertips – all of which would not be possible without today’s technology. As with many societal advancements, as...
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...And not a very difficult question to answer....
A new report issued by the National Consumer Law Center (NCLC) called "Repo Madness" How Automobile Repossessions Endanger Owners, Agents and the Public, was published in March and really does highlight the fact that 'we are only as good as our weakest links!
This report is somewhat 'lopsided' as they really have homed in on the minority. ...
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Having sat on the Planning Committee of the 2010 North American Repossessors Summit, as a totally independent participant, representing the everyday repossession company via www.theamericanrepossessor.com and ConnecTGo, Inc., I am very pleased and proud to say, that it was a pleasure to see the hard work of all those concerned come to fruition.
A great deal of hard work took place by Les Cook,...
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"It is not the employer who pays the wages. Employers only handle the money. It is the CUSTOMER who pays the wages". HENRY FORD (1863-1947), FORD MOTORS
"Every day were saying, "How can we keep this CUSTOMER happy? How can we get ahead in innovation by doing this, because if we don't, somebody else will". Bill Gates, MICROSOFT
"There is only one boss - THE CUSTOMER. And he can...
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The by-line, “Out of the Chat room into the Court room,” is an attempt to match recent internet discussions or issues with recent case law decisions.
Police involvement in self-help repossession is a recurring theme of on-line discussions. Some of the contributors to these chats claim to be ex-police officers who provide their opinions based on their criminal law experience. Unfortunately...
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George Washington (1731-1799) said….” Associate yourself with men of good quality if you esteem your own reputation. It is better to be alone than in bad company….”
Having quality management systems in place, enables us to transfer not only our services to our clients, but they expand into our industry, helping their companies too, to become more professional.
Expansion is one way...
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ATLANTA — Auto Auction Services Corp. recently hosted a focus group for the repossession industry, inviting recovery agency managers to give their feedback about how they run their businesses, and what they need to continue serving lending institutions and other clients competitively.
This candid feedback session last October occurred on the heels of a nationwide recovery industry survey...
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Over the past decade, the role of the recovery agent has been in flux. Margins in the core recovery business have eroded, competition from national forwarders has increased and service expectations from lenders have continually increased. At one time, agents were able to balance low profits from recovery by playing a larger role in the process of selling vehicles, but issues of trust and...
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INFORMATION.....DIFFERENTIATION.....ANALYSIS..... words that can move your company in the right direction -if you know how to use them!
For over 22 years, I have been working to help companies in many industries to develop and grow and one of the key functions to begin the process of development, and a function that I continually apply during the growth process is utilizing management...
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I want to start the new decade by reaching out to those people that are interested in joining the Repossession Industry and in and amongst their research have tried asking questions on other websites and of people within the industry. I have had so many comments and feedback from positive people that are in disbelief of the arrogant and ignorant behavior of some of our industry related...
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If there is one thing I am sure about in the world of repossession is that every Field Agent throughout the United States and beyond, should be well-versed BEFORE being 'let loose' to repossess, are the repossession laws within their city, county, state and country etc. as it is the knowledge of the law that will help them to do their job correctly.
Interpreting the Law, as much of it is...
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Have you ever stopped to think about the impression you and/or your office staff makes on someone who calls your office? I’ve made long-lasting relationships with clients and even lost a few because of how they felt our staff treated them. Have you ever thought about how you and/or your office staff communicate or don’t effectively communicate with clients? Have you ever asked your clients...
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A couple of famous people and visionaries from many years ago, the names you may recognize 'nut-shelled' this in a few words -
George Washington (1731-1799) said….” Associate yourself with men of good quality if you esteem your own reputation. It is better to be alone than in bad company….”
Henry Ford (1863-1947) said….”Quality is doing it right when no-one is...
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As a recovery professional, I often talk about how the industry has evolved over the past two decades. I haven’t seen a lot of positive changes, but I’ve seen enough to help me stay in the business. The existing sales model forwarding companies and auction houses have sold to the lenders has negatively impacted our industry by reducing it to being viewed as a commodity business. This has...
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With the advent of the continuous changes within our industry it is vital that repossession company owners ensure that all the Field Agents that work for them are completely knowledgeable with the Repossession Laws within the States that you conduct your business.
The old saying .."Knowledge is Power...." supports all that we do within our daily lives, but even more so when you are...
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A recent discussion on a repossession web site involved the use of badges during a repossession. A review of 2007 Appeals Court decision may add some light to this discussion.
Repossessor was hired to repossess a silver Pontiac Grand Prix from Debtor. Debtor dated a woman named Jessie. Jessie 's parents were divorced, and Jessie had at times in the past three years lived with her mother,...
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[...] MANAGE – Do you do this? ... Continue »
some companies charge a fee to obtain the keys. it's leinholder's like ford that pressure their vendors to obtain keys or they have to make a working key for the car at no addtional charge. button pushing... Continue »
Looking for repossesed Touring Harley... Continue »
My husband and I have recently and FINALLY aquired insurance for our repo business, like you all, we found it very frustrating starting this... Continue »
what are these camera's called, where to find them and what is the average... Continue »