Susan Marston
"It is not the employer who pays the wages. Employers only handle the money. It is the CUSTOMER who pays the wages". HENRY FORD (1863-1947), FORD MOTORS
"Every day were saying, "How can we keep this CUSTOMER
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Susan Marston
March 13th Conference & March 14th Education & Training Classes
Hosted by American Recovery Association
Omni Mandalay Hotel, Las Colinas
AGENDA
Theme: The Future of the Recovery Industry: 2010
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Susan Marston
www.theamericanrepossessor.com is an advocate of progression, change, quality and professionalism for the future of our repossession industry. It supports the 2nd Annual North American Repossessors Summit - THE FU
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Michael Howk , Director of Education RSIG
The by-line, “Out of the Chat room into the Court room,” is an attempt to match recent internet discussions or issues with recent case law decisions.
Police involvement in self-help repossession is a recurring
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Susan Marston
George Washington (1731-1799) said….” Associate yourself with men of good quality if you esteem your own reputation. It is better to be alone than in bad company….”
Having quality management systems in pl
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Joe Miller , AutoIMS
ATLANTA — Auto Auction Services Corp. recently hosted a focus group for the repossession industry, inviting recovery agency managers to give their feedback about how they run their businesses, and what they need to
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Zach Hallowell , Business Line Director, OPENLANE
Over the past decade, the role of the recovery agent has been in flux. Margins in the core recovery business have eroded, competition from national forwarders has increased and service expectations from lenders have
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Susan Marston
Leading Online Auction Site Offers Online Remarketing Services to Recovery Agents Saving Time and Costs
REDWOOD CITY, Calif., Jan. 26, 2010 – OPENLANE, Inc., a leading online auction company in North
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Jim Hall , President, American Recovery Association
Last March, more than 200 collateral recovery specialists from across the country joined forces to address the most important issues facing the collateral recovery industry in a first-of-it’s-kind forum. As the Amer
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Susan Marston
INFORMATION.....DIFFERENTIATION.....ANALYSIS..... words that can move your company in the right direction -if you know how to use them!
For over 22 years, I have been working to help companies in many industries to
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Susan Marston
I want to start the new decade by reaching out to those people that are interested in joining the Repossession Industry and in and amongst their research have tried asking questions on other websites and of people wit
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Merlin Information Services
KALISPELL, MT – November 23, 2009 – Upon completing an in-depth audit and negotiation process, Merlin and Experian have agreed to a long-term licensing arrangement. Merlin now offers Experian credit header data to
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Scott Deckling
If there is one thing I am sure about in the world of repossession is that every Field Agent throughout the United States and beyond, should be well-versed BEFORE being 'let loose' to repossess, are the repossessi
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Art Blanchette , Immediate Past President of American Recovery Association
Have you ever stopped to think about the impression you and/or your office staff makes on someone who calls your office? I’ve made long-lasting relationships with clients and even lost a few because of how they felt
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Susan Marston
A couple of famous people and visionaries from many years ago, the names you may recognize 'nut-shelled' this in a few words -
George Washington (1731-1799) said….” Associate yourself with men of good quality i
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Joe McOwen , Founder and President of The IFA Group and Recovery Management Incorporated (RMI)
As a recovery professional, I often talk about how the industry has evolved over the past two decades. I haven’t seen a lot of positive changes, but I’ve seen enough to help me stay in the business. The existing
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Scott Deckling
With the advent of the continuous changes within our industry it is vital that repossession company owners ensure that all the Field Agents that work for them are completely knowledgeable with the Repossession L
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Michael Howk , Director of Education, Recovery Specialist Insurance Group (RSIG)
A recent discussion on a repossession web site involved the use of badges during a repossession. A review of 2007 Appeals Court decision may add some light to this discussion.
Repossessor was hired to repossess a s
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Susan Marston
There seems to be an aversion within the repossession industry from many within it to help people who are interested in either working in it or starting their own company. I have been told by many about this, and I
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Susan Marston
To do profitable, professional and quality business with your clients, we first need to understand them.
Do you really understand them? Do you understand why they ask you to do what you do for them? Do you want t
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Joe Taylor
Trying to actually read an insurance (contract) policy of any kind is about as dry as Texas dust in August and about as easy to understand as advanced calculus. There is a “package” of coverage’s necessary to
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Joe McOwen , Founder and President of The IFA Group and Recovery Management Incorporated (RMI)
I have had the pleasure of being a recovery agent for more than 25 years. Throughout my time in this industry, I have received my fair share of colorful comments when I tell people I’m a recovery professional. "You
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Scott Deckling
Is your poor management holding your Field Agents back? Do you control and manage them to get the best performance from them? Do they run their accounts as the client needs them to or as they (Field Agent) want
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Susan Marston
QUALITY...PROFESSIONALISM...INTEGRITY... all go hand-in-hand for any business or industry sector - and in this instance I am gearing these comments to the Repossession Industry.
One thing I have found in the line o
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Scott Deckling
Today’s Repossession Field Agent confronts challenges unlike any imagined by our predecessors. As Debtor’s grow younger and more violent, and gangs and organized crime elements increase their presence within geo
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Cliff - you can register directly at www.reposummit.com. See you in Dallas!
I agree with James Mcduffie. I have repode in Richmond Va for 10 years and here in West Va for the past 10 years and ...more...
Cody Please e-mail me directly at salmarston@theamericanrepossessor.com and I will help you with the information you...more...
Joe Please e-mail me directly at salmarston@theamericanrepossessor.com and I will help you with the information you ...more...
Jeff Please e-mail me directly on salmarston@theamericanrepossessor.com and I will help you with the information tha...more...