The American Repossessor

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Do we really understand our clients? Could we step into their shoes and see things from their perspective?

"It is not the employer who pays the wages.  Employers only handle the money.  It is the CUSTOMER who pays the wages".  HENRY FORD (1863-1947), FORD MOTORS "Every day were saying, "How can we keep this CUSTOMER ...more...

The 2010 North American Repossessors Summit – Agenda

March 13th Conference & March 14th Education & Training Classes Hosted by American Recovery Association Omni Mandalay Hotel, Las Colinas AGENDA Theme: The Future of the Recovery Industry: 2010...more...

Stop Press… Stop Press… You Need To Act Now!

www.theamericanrepossessor.com is an advocate of progression, change, quality and professionalism  for the future of our repossession industry.  It supports the 2nd Annual North American Repossessors Summit - THE FU...more...

Out of the Chat room into the Court room

The by-line, “Out of the Chat room into the Court room,” is an attempt to match recent internet discussions or issues with recent case law decisions. Police involvement in self-help repossession is a recurring ...more...

QUALITY, SERVICE, PROFESSIONALISM…

George Washington (1731-1799) said….” Associate yourself with men of good quality if you esteem your own reputation.  It is better to be alone than in bad company….” Having quality management systems in pl...more...

Recovery Survey: Repossession by the Numbers

ATLANTA — Auto Auction Services Corp. recently hosted a focus group for the repossession industry, inviting recovery agency managers to give their feedback about how they run their businesses, and what they need to...more...

Bringing Recovery Agents Back into the Remarketing Process

Over the past decade, the role of the recovery agent has been in flux.  Margins in the core recovery business have eroded, competition from national forwarders has increased and service expectations from lenders have...more...

Openlane and American Recovery Association Launch Program to Sell Recovered Vehicles Online

Leading Online Auction Site Offers Online Remarketing Services to  Recovery Agents Saving Time and Costs REDWOOD CITY, Calif., Jan. 26, 2010 – OPENLANE, Inc., a leading online auction company in North...more...

Industry in Review: The North American Repossessors Summit

Last March, more than 200 collateral recovery specialists from across the country joined forces to address the most important issues facing the collateral recovery industry in a first-of-it’s-kind forum. As the Amer...more...

Information…Differentiation…

INFORMATION.....DIFFERENTIATION.....ANALYSIS..... words that can move your company in the right direction -if you know how to use them! For over 22 years, I have been working to help companies in many industries to...more...

Do You Want To Start Your Own Repossession Company? Do You Want To Become A Repossession Field Agent?

I want to start the new decade by reaching out to those people that are interested in joining the Repossession Industry and in and amongst their research have tried asking questions on other websites and of people wit...more...

Merlin Offers Experian Data To Repossession Industry

KALISPELL, MT – November 23, 2009 – Upon completing an in-depth audit and negotiation process, Merlin and Experian have agreed to a long-term licensing arrangement. Merlin now offers Experian credit header data to...more...

Knowledge and Training are two of the Main Ingredients to Being a Successful Field Agent

If there is one thing I am sure about in the world of repossession is  that every Field Agent throughout the United States and beyond, should be well-versed  BEFORE being 'let loose' to repossess, are the repossessi...more...

Back to Basics for Recovery Agents

Have you ever stopped to think about the impression you and/or your office staff makes on someone who calls your office? I’ve made long-lasting relationships with clients and even lost a few because of how they felt...more...

Quality…

A couple of famous people and visionaries from many years ago, the names you may recognize 'nut-shelled' this in a few words - George Washington (1731-1799) said….” Associate yourself with men of good quality i...more...

Embracing New Concepts in the Recovery Industry

As a recovery professional, I often talk about how the industry has evolved over the past two decades. I haven’t seen a lot of positive changes, but I’ve seen enough to help me stay in the business. The existing...more...

Do Debtors Know The Repossession Laws Better Than You?

With the advent of  the continuous changes within our industry it is vital that repossession company owners ensure that all the Field Agents that work for  them are completely knowledgeable  with the Repossession L...more...

Out Of The Chat Room Into The Court Room

A recent discussion on a repossession web site involved the use of badges during a repossession. A review of 2007 Appeals Court decision may add some light to this discussion. Repossessor was hired to repossess a s...more...

Who Said That You Are Judge And Jury To Those That Wish To Join The Ranks Of Repossession Company Owners… Yes The ‘Newbies’

There seems to be an aversion within the repossession industry from many within it to help people who are interested in either working in it or starting their own company.  I have been told by many about this, and I ...more...

Do You Really Understand Your Clients?

To do profitable, professional and quality business with your clients, we first need to understand them. Do you really understand them? Do you understand why they ask you to do what you do for them? Do you want t...more...

Repossession Insurance – Understand What You Are Getting

Trying to actually read an insurance (contract) policy of any kind is about as dry as Texas dust in August and about as easy to understand as advanced calculus. There is a “package” of coverage’s necessary to...more...

The Case of Professionalism in the Recovery Industry

I have had the pleasure of being a recovery agent for more than 25 years. Throughout my time in this industry, I have received my fair share of colorful comments when I tell people I’m a recovery professional. "You...more...

Are your Field Agents controlling and managing You?

Is your poor management holding your Field Agents back? Do you control and manage them to get the best performance from them? Do they run their accounts as the client needs them to or as they (Field Agent) want ...more...

Quality… Professionalism… Integrity

QUALITY...PROFESSIONALISM...INTEGRITY... all go hand-in-hand for any business or industry sector - and in this instance I am gearing these comments to the Repossession Industry. One thing I have found in the line o...more...

Today’s Field Agents

Today’s Repossession Field Agent confronts challenges unlike any imagined by our predecessors.  As Debtor’s grow younger and more violent, and gangs and organized crime elements increase their presence within geo...more...
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  1. Cliff - you can register directly at www.reposummit.com. See you in Dallas!

  2. I agree with James Mcduffie. I have repode in Richmond Va for 10 years and here in West Va for the past 10 years and ...more...

  3. Cody Please e-mail me directly at salmarston@theamericanrepossessor.com and I will help you with the information you...more...

  4. Joe Please e-mail me directly at salmarston@theamericanrepossessor.com and I will help you with the information you ...more...

  5. Jeff Please e-mail me directly on salmarston@theamericanrepossessor.com and I will help you with the information tha...more...

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